LCL Import Operations Coordinator

Department: Operations

Location: Chicago, IL

Compensation: $23.00 - $27.00 / hour

As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)

Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our CHI branch located in Franklin Park, ILfor an experienced LCL Import Operations Coordinator.

We are looking for a candidate who is proactive, dynamic, highly motivated, reliable, and who understands and appreciates the importance of a team effort. The candidate should also possess the ability to ‘think outside the box’, and think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.

Key Responsibilities

• A minimum of 1-2 years of experience with LCL ocean import consolidations and operations is required, preferably from a NVOCC background. Candidate with VOCC or freight forwarder experience may also apply.
• Candidate must be knowledgeable in all aspects of LCL ocean import cargo receiving, container load plan and stowage, equipment procurement, verification of marks, numbers, piece counts, destinations, hazardous information, and freight discrepancies.
• Candidate must be equally knowledgeable with customer service and documentation requirements, including bills of lading, dock receipts, and manifests.
• Reviewing, processing, and sending revised arrival notices when a manifest discrepancy report has been filed with the customer.
• Outturn reports/ OS & D resolution.
• Door delivery and Customs clearance handling.
• Handling CFS tasks if needed. This includes CFS manifest with any required attachments, segregation, in/out, etc., and make sure charges are billed out.
• Handling customers’ requests on any cargo diversion requests.
• Track & tracing on all inbound containers.
• Monitor exams, hold containers, and arrange billing.
• Claims handling.
• Handling the LAX OPS mailboxes with the rest of the team, so emails get processed promptly.
• A candidate with hazardous certification is preferred.
• Candidate must be proficient in cargo utilization and loading, with an aptitude for cost analysis.

• Knowledgeable in all aspects of LCL operations.
• Able to handle multiple tasks simultaneously.
• Working under pressure and able to understand and meet deadlines.
• Strong data entry skills required.
• Excellent verbal and written communication skills, excellent organization skills, attention to detail, and an aptitude for a fast-paced, multi-tasking, customer service-minded environment.
• Rely on instructions and pre-established guidelines.
• Works under immediate supervision.
• Reports to the Operations Supervisor.

We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.

We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.