Customs Entry Specialist (ORD)

Customs Entry Writer

Janel Group is seeking a Customs Entry Writer to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your customs brokerage and freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

Primary Responsibilities:

• Preparing and filing Customs entry documentation in compliance with US Customs regulations
• Proactively and aggressively resolve logistics and transportation issues with a customer-centered focus
• Collaborating with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
• Data entry of client shipment detail and update of shipment milestones
• Create and monitor exception reports in a consistent and timely manner
• Actively communicate with customers to ensure 100% satisfaction and full visibility of shipment status
• File Partner Government Agency (PGA) data sets (FDA, F&W, etc.) including FDA Prior Notice
• Maintain customer confidentiality where applicable

Key Requirements:

• 2+ years relevant Freight Forwarding, logistics, transportation, and domestic distribution experience
• Proficient in Microsoft Suite
• Cargowise software knowledge is required
• Don’t quite meet all of the qualifications? Apply anyway!

About You

You’re the perfect candidate if you’re:

• A Team-player— You enjoy working with co-workers, partners, vendors, and customers
• A Communicator— your verbal and written skills are on point
• Diligent— Nothing happens by itself. Your effort makes all the difference
• Eager—You want to grow and develop alongside the company
• Customer Obsessed— "Customer-focused" doesn't quite say it. You roll up your sleeves and go the extra mile for our customers.

Janel Group provides the following:

This is a unique opportunity to build your customs brokerage and freight forwarding career inside a growing organization that has a global reach and is built around the importance of a local, personal touch. Working at Janel Group provides all team members with the opportunity to play a key role in building something great with talented, supportive colleagues in a friendly, laid-back environment!

Not to mention we offer:

• A Competitive salary
• A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
• PTO(sick/vacation) and 10 paid company holidays
• Participation in generous station-level profit-sharing incentives
• A 401K Plan with company match
• Great culture and fun, laid-back working environment