Customs Operations Agent - Moline, IL

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.

Tasks

Ensures all policies and procedures are consistently upheld (DGF Corporate and Customer)

Facilitate flow of information between customer & DGF

Interact with DGF team members at all DGF stations handling customer’s entries

Participate in meetings with customer and DGF

Response to inquiries from DGF processing stations, tracking of these responses

Reporting and resolution of Assists as provided by the customer

Identify and correct compliance issues discovered on transaction audit.

Assist in maintenance of product database

Ensure successful recordkeeping compliance rates through quarterly audits.

Follow-up on all records not found and obtain.

Produce reports for customer using customer’s systems and databases

Identify and challenge invoice discrepancies

Collaborate with customer’s compliance team and facilities for part and item information, part drawings

Prepare annual blanket forms used by broker (DOT, TSCA, Bearing etc.) for signature by customer

Prepare manufacturer affidavits for customer’s suppliers/dealers for signature by customer

Other tasks as assigned

Auto req ID

479865BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

Skills and Qualifications:

Maintain positive and professional attitude

Excellent verbal, written, and interpersonal communication skills

Act with Integrity and demonstrate loyalty as a representative of the DGF on site at customer

Ability to learn, follow instructions and apply knowledge across variety of circumstances

Ability to identify and challenge invoice discrepancies

Understanding of binding rulings and customs regulations

Utilize Microsoft Outlook to send and respond to email messages, compose message, use rules and alerts to prioritize work, use folders to organize messages, save and archive email messages, create and edit tasks

Strong computer skills, including the use of templates in word processing, spreadsheet, and database applications

Utilize Microsoft I-Share to open, navigate, and upload documents

HS diploma or GED required

Bachelors degree preferred or minimum 2 years of experience in customs brokerage

Have or obtain NCBFFA Certified Customs Specialist certification within 2 years in position

Have or obtain Customs Brokerage License within 2 years in position

Knowledge

Knowledge and understanding of DGF Best Practices, Import Manual, Harmonized Tariff System and 19 CFR

Knowledge and awareness of DGF Systems (Alliance, Corporate Intranet, I-Share)

Have clear understanding of regulatory requirements that are inherent to the specific customer industry or commodity

Pay Range: $22.91 - $30.55/hr. (Based on Experience)

City*

Moline

State*

Illinois

Job_Category

Operations

Job Code

Operations_ Specialist

Affiliate Sponsor

DHL