Transcon Manager (Spain) -- Based: MAD/BCN
Indexed description
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Major Duties and Responsibilities
- Review and support with day-to-day quotations
- Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
- Have thorough knowledge of the Transcon product including export and import database.
- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
- Attend the weekly branch Sales meeting and facilitate discussions on Transcon with market updates and trends.
- Take an active role in the transition of new business/ updates to existing business.
- Grow department Revenue in line with District budget target and management expectations.
- Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Import department is showing clean financial accounting throughout all financial reports.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
- Be open to implementing new system changes and enhancements into your department.
- Be involved and suggest system/process improvements.
- Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative, including GOALS and required SKILLS.
- Assist supervisor and key staff with goal setting and monitoring development.
- Written and verbal communication skills
- Leadership
- Emotional intelligence
- Leading change
- Adaptability
- Presentation skills
- Analytical thinking
- Problem solving
- Strategic Planning
- English language proficiency is a MUST.
- Spanish language proficiency/native is PREFERIBLE.
- 4 + years of industry specific qualification (country specific)
- Strong market and competition knowledge
- Good Microsoft Office skills (Excel, Word etc.).
- Proven negotiation skills
- Excellent organizational skills, time management skills in addition to a professional manner
- A proven history of providing exceptional customer service at all levels
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Management and resolution skills, with ability to handle sensitive situations in a constructive and professional manner.
- Delivering feedback, addressing underperformance and managing expectations with diplomacy.
- Resilience and stress management.
- Change communication skills, ensuring clarity, engagement and buy-in during periods of change
- Cultural awareness and empathy, especially in diverse teams and cross-functional environments
- Great work environment
- Career development and progression plan
- Internal and external training (+52 hours per year)
- Access to the Employee Stock Purchase Plan (ESPP)
- Private health and life insurance
- Flexible compensation package
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