Digital Marketing Account Manager

Digital Marketing Account Manager Position Type: Full-Time | Remote Working Hours: U.S. Business Hours About the Role At Pavago, we are hiring for one of our clients seeking a hands-on Digital Marketing Account Manager to manage and optimize digital marketing performance for a portfolio of approximately 15–20 client accounts. The role focuses heavily on Google Business Profile optimization and local SEO for businesses in the storage, parking, and local-service industries. This is an execution-focused position where you will personally perform the optimization work, analyze performance, communicate results to clients, and identify opportunities to improve retention and account growth. Responsibilities Google Business Profile & Local SEO - Manage and optimize Google Business Profiles to improve local visibility and search rankings. - Execute local SEO strategies focused on ranking factors, citations, NAP consistency, reviews, and local search performance. - Monitor local search performance and identify opportunities for ongoing optimization. - Implement hands-on improvements rather than simply providing strategic recommendations. Account Management - Independently manage approximately 15–20 client accounts from execution through reporting. - Maintain consistent communication and follow-up with clients. - Lead monthly client meetings to present marketing performance, insights, and recommendations. - Build strong client relationships while maintaining accountability for marketing results. Reporting & Performance Analysis - Prepare clear and concise monthly performance reports for clients. - Analyze marketing performance data and translate findings into actionable recommendations. - Pull and compile performance data from internal platforms and marketing tools. - Track account performance and identify opportunities for improvement, retention, and growth. Marketing Tools & Technology - Select and manage digital marketing tools required to execute campaigns and optimize client accounts. - Research and recommend new tools based on performance, efficiency, and client needs. - Quickly learn and navigate new software platforms to access and analyze performance data. Internal Collaboration & Growth - Coordinate with internal account teams to ensure a seamless client experience. - Identify upsell and retention opportunities within the existing client portfolio. - Support white-glove ALO accounts with marketing execution and performance reporting. - Provide marketing data and insights to the COO for client reporting when required. What Makes You a Perfect Fit - You are a hands-on digital marketer who enjoys executing and optimizing rather than simply developing strategies. - You can independently manage multiple client accounts while maintaining strong attention to detail. - You are confident analyzing local search performance and turning data into actionable improvements. - You are comfortable presenting results directly to clients and explaining marketing performance clearly. - You are proactive, self-directed, and capable of managing your workload without constant supervision. - You enjoy learning new platforms and identifying better tools and processes. Required Experience & Skills Must-Haves - Approximately 5 years of hands-on digital marketing experience focused on execution. - Proven experience optimizing Google Business Profiles. - Strong local SEO knowledge, including local ranking factors, citations, NAP consistency, and review strategies. - Experience independently managing multiple client accounts simultaneously. - Strong ability to select, operate, and evaluate digital marketing tools. - Strong analytical skills with the ability to interpret marketing performance data. - Ability to quickly learn new software platforms and extract relevant performance information. - Strong organizational skills and attention to detail. - Self-directed approach with the ability to work independently without micromanagement. - Professional spoken English suitable for client-facing communication. - Availability during U.S. business hours. Nice-to-Haves - Previous client-facing or account management experience. - Experience working in a digital marketing agency or white-label environment. - Experience working with storage, parking, local-service, or similar location-based businesses. - Experience presenting monthly marketing reports to clients. - Experience identifying upsell and client retention opportunities. - Experience working with Google Business Profile, local SEO, reporting, and analytics tools. Interview Process - Initial screening with Pavago. - Client interview. - Final selection and onboarding.

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