Partner Solutions Engineer, Machine Learning and Digitization Operations

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

• Experience working with hardware systems in a laboratory or industrial setting (e.g., robotics, motor controllers, etc.).
• Experience with photography or imaging equipment.

About The Job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

As a Solutions Engineer, you will build and maintain custom software and hardware solutions used for digitization of various materials, automate and develop tools used by the operations team, and provide in-depth analysis and insight into technical issues and opportunities. You will be directly involved in a number of key product launches for Google.

This job entails working with various operations and engineering teams around the globe to design new tools, automate data analysis, create dashboards, optimize processes, and use the latest of Google's internal technologies to build needed business intelligence. You will bring a mix of technical expertise and motivation to innovate our processes. You will work closely with other support and software engineers and operations teams.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $102000 - $144000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Maintain existing tools and hardware infrastructure to support and advance efficiencies and offerings for the operations team to meet partner and customer needs.
• Implement, test and launch internal tools for gTech Digitization Services.
• Work within and improve internal databases, reports, and tools to support operations.
• Analyze work processes to determine inefficiencies and opportunities for automation.
• Collaborate with a global team of Support Engineers, software developers and operations staff to support a wide range of projects, programs and technologies.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .