Forward Deployed Engineer

Forward Deployed Engineer — Voice AI

Aim AI | Bootstrapped | ~$5M ARR | Production Voice AI

Not currently sponsoring work visas in Korea

About Aim AI

Aim AI develops voice AI agents that conduct real phone conversations on behalf of businesses. Our technology powers automated workflows across industries including automotive, home services, financial services, and customer support — handling everything from lead qualification to scheduling, customer service, and transaction workflows.

Unlike many AI companies focused on demos or research, Aim AI builds production systems that operate inside real business processes every day. We're a bootstrapped company with ~$5M in ARR, growing rapidly with a small team of engineers who focus on building reliable, scalable AI systems.

The Opportunity

Every organization that adopts voice AI has a different challenge to solve. Some customers want to automate outbound lead qualification. Others need inbound customer support agents. Many require deep integrations with CRMs, internal APIs, scheduling platforms, or payment systems.

This role is for someone who can take real-world requirements and turn them into working AI systems that operate reliably in production. As a Forward Deployed Engineer, you'll work directly with customers to design, configure, and deploy AI voice agents tailored to their business operations — sitting at the intersection of engineering, product, and customer success.

Responsibilities

Build AI Agents for Real Business Workflows Partner with customers to understand their operational processes and translate them into voice AI agents capable of handling real conversations.

Integrate Customer Systems Connect AI agents to existing infrastructure: CRM platforms, lead management systems, scheduling tools, internal APIs, and payment systems via REST APIs, JSON payloads, and event-driven automation.

Move Quickly from Idea to Production Build early solutions fast, deploy into real environments, then analyze call data, transcripts, and performance metrics to continuously improve.

Own Deployments End-to-End Lead every phase: understanding the workflow → designing automation logic → building integrations → testing → launching into production.

Work Directly with Customer Teams Collaborate with engineers, operators, and leadership to ensure smooth integration and translate technical concepts into practical solutions.

Expand the Impact of AI Systems Identify new automation opportunities once a deployment succeeds, growing into a trusted technical advisor for customers.

What We're Looking For

We care about ownership, problem-solving ability, and practical experience — not strict credentials.

• 0–10 years in software engineering, AI development, or technical solutions
• Experience building or integrating real software systems (not just prototypes)
• Comfortable with JavaScript or Python
• Experience with APIs, JSON, and web-based integrations
• Hands-on exposure to LLMs, AI tools, or automation frameworks
• Ability to independently design and build solutions
• Strong English communication with both technical and non-technical stakeholders
• Must be available during US time zones

Bonus Experience (Not Required)

Voice AI or conversational AI systems · Telephony platforms (Twilio, SIP, VoIP) · Speech-to-text / TTS integrations · Startup or founder experience · Customer-facing engineering roles · Personal projects showing technical curiosity

Why Join Aim AI

• Bootstrapped with strong, real revenue growth
• Small, highly capable engineering team
• Production systems with immediate real-world impact
• High ownership across the full product lifecycle
• Work at the intersection of AI, voice, and business automation

Engineers at Aim AI don't just write code — they build systems that immediately affect how businesses operate.