IT Site Engineer

SharkNinja IT Site Engineer 3 Hours AgoSaved In-Office Needham, MA, USA 62K-83K Annually Mid level 62K-83K Annually Mid levelBeauty • Robotics • Design • Appliances • ManufacturingProvide Tier 1 end-user support for Windows, macOS, and iOS devices; manage accounts and access via Active Directory/Entra ID and Adaxes; provision and manage endpoints with Intune, Autopilot, and Jamf; handle Microsoft 365 issues; track and resolve tickets in Jira Service Management; create documentation and participate in major incident response; escalate complex issues and support global/onsite deployments with occasional travel.Top Skills: Active DirectoryAdaxesConfluenceEntra IdiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft 365 Admin CenterMicrosoft IntuneOutlookSharepointTeamsWifiWindowsWindows Autopilot