AI Engineer

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

• Definición de arquitectura de IA aplicada a operaciones críticas (AIOps):
• Diseño del modelo de dependencias servicio–infraestructura (grafos/redes de Petri).
• Definición de pipelines de datos para análisis de impacto y simulaciones “what-if”.
• Diseño de agentes inteligentes con RAG:
• Selección de fuentes (tickets, métricas, logs, CMDB).
• Definición de reglas de recuperación y citación de evidencias.
• Gobernanza y seguridad:
• Establecer guardrails, listas blancas de comandos y trazabilidad de acciones.
• Definir políticas de auditoría y control humano en automatismos.
• Integración estratégica:
• Diseño de integración con ITSM/BMC, Dynatrace, ELK y Ansible.
• Traducción de fallos técnicos a impacto de negocio (chat ejecutivo).

Required skills and experience

• Experience working as a software engineer on complex software projects
• Excellent coding skills and solid development experience (Java, Python, .Net, etc.) with debugging and problem-solving skills
• Software development methodologies, with demonstrated experience developing scalable and robust software
• Experienced in relational and NoSQL databases, data mapping, XML/JSON, REST-based web services
• Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues
• Deep understanding of OOP and design patterns

• Bachelor's degree in Computer Science, related technical field, or equivalent practical experience
• Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl
• Experience with DevOps tools and modern engineering practices

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.