Customer Engineer/AI engineer

Customer Engineer / AI Engineer – New York

New York | Full-time | In-office 5 days a week

I’m currently working with a high-growth AI company building intelligent solutions for some of the world’s leading enterprises.

The business is growing rapidly and is now looking to add a Customer Engineer / AI Engineer to its New York team.

This is a highly technical role sitting at the intersection of AI, engineering and customer delivery. You’ll be responsible for taking complex customer requirements and turning them into production-ready AI solutions.

What You'll Be Doing

• Own the technical delivery of AI solutions from initial requirements through to production
• Build and configure AI-powered workflows and applications
• Write Python and work with APIs and integrations
• Test, troubleshoot and continuously improve AI systems
• Work directly with technical stakeholders at enterprise customers
• Translate business requirements into practical technical solutions
• Collaborate closely with Product and Engineering teams
• Help establish best practices around testing, reliability and AI performance

What They're Looking For

• 3–5+ years' experience in a technical customer-facing role such as Forward Deployed Engineer, Solutions Engineer, Customer Engineer, Technical Consultant, Implementation Engineer or similar
• Strong Python experience
• Comfortable working with APIs, integrations and production systems
• Experience delivering technical solutions for customers
• Strong communication skills and the ability to work with senior technical stakeholders
• Someone who enjoys solving ambiguous problems and taking ownership from start to finish

Nice to Have

• Experience working with LLMs, Generative AI or AI agents
• Knowledge of prompting, evaluations, guardrails or AI workflows
• Experience integrating enterprise software or data platforms
• Experience working in a fast-moving startup or scale-up environment
• Strong product instinct and the ability to turn customer problems into technical solutions

Why This Opportunity?

You’ll be joining a company operating at the forefront of enterprise AI, working on real-world problems rather than purely experimental AI projects.

It’s an opportunity to combine hands-on engineering, AI and customer interaction, with significant ownership over the solutions you build.

If you're a Forward Deployed Engineer, Solutions Engineer, Customer Engineer, Technical Consultant or AI Engineer looking for your next move in New York, I’d be interested in speaking.

New York | In-office | Competitive salary + equity

Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.