DevOps Engineer (E-Commerce)

ABOUT US

BİM Birleşik Mağazalar A.Ş., which began operations in 1995 with 21 stores, is today the company with the highest market share in Turkey's organized retail sector.

BİM's core principle is delivering essential food and consumer goods to customers at the highest quality and most competitive prices. As the first representative of the hard-discount model in Turkey, BİM offers a product range of approximately 900 items — the majority of which are its own private-label brands — through its retail stores operating across the country. In addition, BİM launched an online shopping service for non-food products via the BİM MARKET mobile application in late 2021.

BİM continued its steady growth in 2024, opening 886 new domestic stores throughout the year to reach a total of 12,089 stores in Turkey by year-end. The company continues to develop while maintaining its commitment to quality and customer satisfaction alongside an effective cost management policy.

About the Role

We're looking for a DevOps / SRE Engineer to join our e-commerce platform team. You'll own and evolve our cloud infrastructure, deployment, and reliability practices end-to-end, collaborate closely with engineering teams, and help build a scalable, secure, and resilient platform using modern automation and AI-assisted operations practices.

Responsibilities

• Design, build, and maintain infrastructure as code across all environments
• Own and evolve CI/CD pipelines that ship microservices safely and frequently to production
• Operate and scale our container platform, including deployment, autoscaling, and rollout strategies
• Design and implement the observability stack end-to-end: metrics, logs, tracing, dashboards, and alerting
• Define, implement, and regularly test disaster recovery against agreed RTO/RPO targets
• Design and secure our network topology and cloud environments
• Manage secrets, access control, and encryption practices end-to-end
• Operate the data and messaging layer at the infrastructure level — backups, replication, upgrades, and capacity
• Drive reliability engineering: incident response, on-call, post-mortems, and continuous improvement of SLOs
• Champion automation-first and AI-assisted operations culture, embedding it into daily infrastructure workflows
• Own cloud cost visibility and optimization (FinOps)
• Partner closely with backend teams on deployment models, scaling targets, and production readiness
• Document infrastructure decisions and mentor engineers to strengthen operational knowledge sharing

Qualifications

• 5+ years of DevOps / SRE / infrastructure engineering experience
• Extensive hands-on experience with AWS (EKS/ECS, RDS, ElastiCache, MSK, VPC/networking)
• Proven infrastructure-as-code experience with Terraform (CloudFormation or CDK a plus)
• Strong hands-on experience with Docker and ECS, with Kubernetes and Helm a plus
• Solid CI/CD experience (GitLab CI, GitHub Actions, Jenkins, or similar) with automated, safe rollout practices, GitOps (ArgoCD/Flux) a plus
• Hands-on experience building and operating observability practices — metrics, logging, distributed tracing, dashboards, and alerting (CloudWatch, Prometheus, Grafana, APM, or similar)
• Experience designing and testing disaster recovery (DR) and High Availability (HA) architectures, with multi-region experience a plus
• Solid networking and security fundamentals (VPC design, subnets, security groups, load balancing, DNS, TLS, secrets management)
• Experience operating data and messaging infrastructure (Kafka/MSK, PostgreSQL/RDS, Redis/ElastiCache) — replication, backup/restore, HA, and capacity planning (OpenSearch a plus)
• Solid scripting and automation skills with Bash (Python or Go a plus)
• Hands-on experience using AI-assisted tools (Claude Code, Cursor, GitHub Copilot) in daily engineering workflows, including infrastructure and automation work
• Experience operating and scaling high-traffic systems (e-commerce, payments, banking, telecom, or similar)