Senior Director, Customer Success (RapidScale)

Cox Enterprises Senior Director, Customer Success (RapidScale) Reposted 2 Hours AgoSaved Hybrid Las Vegas, NV, USA 149K-248K Annually Senior level 149K-248K Annually Senior levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityLead Customer Success to drive measurable business outcomes, reduce churn, and grow revenue by building segment-specific playbooks, orchestrating cross-functional execution, owning renewals and expansion, developing the CSM organization, and implementing KPIs/governance to ensure customers realize committed value and long-term retention.Top Skills: AWSAzureCloudGCPManaged ServicesSaaSVMware