Senior Director, Customer Success (RapidScale)

Cox Enterprises Senior Director, Customer Success (RapidScale) Reposted 2 Hours AgoSaved Hybrid Hartford, CT, USA 149K-248K Annually Senior level 149K-248K Annually Senior levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityLead Customer Success to ensure customers realize committed business outcomes and value. Build segment-specific playbooks, orchestrate cross-functional teams, improve retention and expansion, own renewals readiness, and develop the CS leadership and CSM organization while tracking GRR/NRR, health scores, and CSQLs.Top Skills: AWSAzureCloudGCPManaged ServicesSaaSVcspVMware