Senior Product Manager, B2B Service Customer & Partner Portals

TransUnion Senior Product Manager, B2B Service Customer & Partner Portals 2 Hours AgoSaved Hybrid 4 Locations 113K-188K Annually Senior level 113K-188K Annually Senior levelBig Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data AnalyticsLead vision, strategy, and roadmap for B2B customer and partner portals using Salesforce Experience Cloud. Partner with cross-functional teams to translate service needs into scalable self-service, automation, and AI-enabled solutions. Manage backlogs, sprints, release readiness, KPIs, adoption, and stakeholder communications to reduce friction, increase self-service adoption, and deliver measurable operational and customer outcomes.Top Skills: Conversational AiCustomer PortalsDashboardingDigital Adoption PlatformsKnowledge ManagementPartner PortalsSalesforceSalesforce Experience CloudSalesforce Service CloudService AnalyticsWorkflow Automation