Senior Product Manager, B2B Service Case Management & Ticketing
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TransUnion Senior Product Manager, B2B Service Case Management & Ticketing 6 Hours AgoSaved Hybrid 4 Locations 113K-188K Annually Senior level 113K-188K Annually Senior levelBig Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data AnalyticsLead strategy, roadmap, and delivery for B2B case management and ticketing on Salesforce. Partner with operations, Care, Tech, Analytics, and stakeholders to modernize workflows, automate processes, improve SLAs and KPIs, translate needs into user stories, and support adoption and change management.Top Skills: Ai-Enabled Service SolutionsDashboards/Reporting ToolsSalesforceSalesforce Service CloudWorkflow Automation Tools
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