Security Operations Center Engineer

The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.

• Perform in-depth analysis and investigation of security alerts using tools such as CrowdStrike (EDR/NGSIEM), Exabeam (SIEM/UEBA), Wiz, Mimecast, and McAfee Web Gateway
• Analyze and validate UEBA anomalies and behavioral threats to assess risk and initiate appropriate response actions
• Support incident response activities for medium- to high-severity incidents, ensuring timely containment and remediation
• Conduct root cause analysis (RCA) and document findings from security incidents
• Tune and optimize SIEM rules, detection logic, and alert thresholds to reduce false positives and improve detection accuracy
• Identify detection gaps and contribute to threat hunting initiatives and use case development
• Participate in incident bridge calls and coordinate with internal teams during active incidents
• Collaborate with SOC, Incident Response, Threat Intelligence, Cloud, IAM, and Infrastructure teams
• Provide clear, concise updates to stakeholders and maintain accurate incident documentation
• Maintain and update runbooks, playbooks, and knowledge base articles
• Stay updated on emerging threats and attacker techniques aligned with the MITRE ATT&CK framework
• Exercise sound judgment in incident escalation and response
• Communicate effectively with technical teams and business stakeholders

• Proven experience in SOC operations, Incident Response, or Threat Hunting, Certificate management, Vulnerability management with the ability to independently handle critical incidents
• Hands-on experience with:
• CrowdStrike (EDR/NGSIEM)
• Exabeam (SIEM/UEBA)
• Wiz (Cloud Security)
• Mimecast
• McAfee Web Gateway
• Rapid7 Nexpose, Tenable (Vulnerability Management)
• Sectigo (Certificate Management)
• Strong understanding of the incident response lifecycle, threat detection techniques, and MITRE ATT&CK framework
• Experience in log analysis, SIEM query development, and detection/rule tuning
• Excellent client communication, reporting, and cross-team collaboration skills (onshore-offshore model)
• Strong analytical thinking, ownership mindset, and ability to work under pressure
• Flexibility to support on-call requirements as needed

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.