Senior GRC Specialist
Indexed description
Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.
About The Role
We're looking for a Senior GRC Specialist to join our team.
In this role, you'll support the execution and continuous improvement of OCS's Information Technology (IT) Governance, Risk, and Compliance (GRC) program. Working closely with business stakeholders and cross-functional teams, you'll provide expertise across IT governance, risk management, compliance, and audit activities while leveraging ServiceNow GRC capabilities to strengthen program effectiveness.
As a trusted advisor, you'll identify opportunities to enhance controls, improve processes, and mitigate risk through practical, risk-informed recommendations. You'll also play a key role in supporting internal and external audits, helping ensure compliance with regulatory and organizational requirements.
The ideal candidate brings a strong understanding of IT risk and compliance practices, stays current on emerging technologies, industry standards, and evolving threats, and is passionate about building and maintaining a GRC program that is both effective and adaptable in a changing technology landscape.
About Your Day
- Develop, maintain, and provide guidance on IT policies, standards, procedures, playbooks, plans, and SOPs, ensuring alignment with regulatory requirements, industry standards, and organizational governance frameworks.
- Coordinate policy reviews, assess control effectiveness, identify governance gaps, and recommend or implement improvements.
- Support Data Governance and Records & Information Management initiatives as required.
- Execute all aspects of the IT risk management program, including risk identification, assessment, documentation, monitoring, and reporting.
- Assess risks against industry frameworks and organizational risk appetite, documenting findings in business-friendly language for technical and non-technical audiences.
- Review mitigation plans, maintain third-party risk processes, and conduct vendor, service, and Threat Risk Assessments (TRAs).
- Prepare assessment reports, present findings and recommendations to leadership, and support continuous improvement initiatives.
- Draft risk acceptance documentation and facilitate risk discussions with IT leadership, Enterprise Risk Management, and Privacy teams.
- Administer compliance activities within the ServiceNow GRC platform, ensuring controls are appropriately mapped, documented, attested, reviewed, and approved.
- Monitor compliance coverage, strengthen control effectiveness, and implement new compliance controls where required.
- Support ongoing monitoring, reporting, and continuous improvement of the IT compliance program.
- Coordinate internal and external audits, ensuring accurate and timely delivery of required documentation and evidence.
- Build strong relationships with auditors and provide guidance to stakeholders throughout audit and remediation activities.
- Participate in cross-training initiatives and provide support across Information Security and GRC functions to maintain operational resilience and team coverage.
- . Bachelor's degree in Information Security, Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.
- One or more industry certifications such as CISSP, CISA, CRISC, CISM, GRCP, CGRC, or GIAC; CISSP, CGRC, or equivalent advanced security and governance certifications are considered an asset.
- 7+ years of progressive experience in Governance, Risk, and Compliance (GRC), Information Security, or a related discipline.
- Experience supporting risk management, vulnerability management, remediation activities, and/or security operations.
- Experience across multiple security domains, including cloud security, security operations, vulnerability management, security architecture, and GRC program administration is preferred.
- Experience administering or supporting ServiceNow Integrated Risk Management (IRM/GRC) solutions is an asset.
- Strong knowledge of governance and security frameworks, including NIST, ISO 27001, CIS Controls, COBIT, and related industry standards.
- Knowledge of Threat Risk Assessment (TRA) methodologies and practices; advanced TRA experience is preferred.
- Strong analytical, documentation, communication, and stakeholder management skills.
- Ability to assess risk, communicate complex concepts effectively, and collaborate with technical and business stakeholders.
- Location: Toronto, ON near York Mills and Yonge Street
- Hours of Work: 36.25 a week
- Employment Type: Permanent, Full-Time
- Required Travel: Rare, usually within the GTA
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search