Director of Client Experience
Indexed description
Travefy Director of Client Experience Reposted YesterdaySaved Remote or Hybrid 3 Locations 100K-125K Annually Mid level 100K-125K Annually Mid levelEvents • Mobile • Payments • TravelLead and grow CX Support and CX Trainer teams, own Intercom Fin and AI support deployment, build education and onboarding content, run CX operations and analytics (CSAT, response/resolution times, AI resolution rate), hire and coach staff, and act as the customer voice across the company.Top Skills: Ai Support AgentsAnalytics ToolsHubspotIntercomIntercom Fin
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