Datacenter Technician

Data Center Technician

Key Responsibilities

• Respond to onsite risks and incidents; manage shift turnover, incident queues, media processing, and vendor escorts (40%)
• Execute user stories for data center systems — installs, moves, decommissions, reconfigurations, and power-down events, working with Product/Service Owners and SMEs (20%)
• Contribute to Layer 1 infrastructure design, CI/CD automation, capacity and inventory planning (20%)
• Identify data center components and assess impact of infrastructure changes on on-prem services (10%)
• Improve team documentation and participate in agile ceremonies, demos, and mentoring (10%)

Requirements

• 1-3+ years deploying/maintaining data center environments (new builds or major renovations); 3-5+ years preferred
• Knowledge of copper and fiber (single/multimode) cable plants, indoor/outdoor
• Familiarity with LAN/WAN/SAN, firewalls, Wintel/Lintel/UNIX servers, storage, wireless, DAS
• Working knowledge of EIA/TIA, IEEE, NEC, and ISO data center/cabling standards
• Bachelor's in CS/CIS/Networking/Telecom or equivalent experience
• Strong written/verbal communication and documentation skills; self-starter, team player
• Data center or networking certifications a plus

Technical Areas

Layer 1 cabling (TIA-568, TIA-942) • Network/compute/AV hardware • Power & cooling infrastructure • Rack standards • Network security hardening • Protocols & monitoring (SNMP, CDP, ICMP, LAN/WAN/VLAN) • Automation & scripting • Physical security & fire suppression