Concierge Agent, 24/7 Coverage
Indexed description
tastytrade/ tastylive/ tastyfx/ tastycrypto Concierge Agent, 24/7 Coverage YesterdaySaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 60K-65K Annually Junior 60K-65K Annually JuniorFintech • News + Entertainment • Software • Financial ServicesProvide weekend and overnight customer support via phone, chat, and email for account management, funding/withdrawals, trade inquiries, and risk monitoring. Document interactions in Salesforce, triage urgent issues, escalate to licensed staff or teams, complete sponsored FINRA licensing, and contribute to shift handoffs and process improvements.Top Skills: AtlassianMS OfficeMicrosoft TeamsSalesforceSlack
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