Cloud Infrastructure Engineer

Location: Manchester, office in the heart of the Northern Quarter

Full-time, 37.5 hours per week

Reports to: Head of Technology

About Grayce

We are change and transformation partners for the world's most ambitious organisations.

For over a decade, we've delivered measurable impact by identifying, developing, and deploying high-performing talent across the UK and beyond—turning potential into performance for the businesses that need it most.

Joining Grayce means becoming part of a business built on a deeper purpose: championing emerging talent and creating meaningful career opportunities. As we continue to grow and evolve, technology plays a critical role in enabling our success. We're investing in our systems, platforms, data, and AI capabilities to create an efficient, connected, and future-ready organisation.

Role Purpose

As a Cloud Infrastructure Engineer, you'll help maintain and improve the technology that supports our people and business operations. Working across Microsoft 365, Azure, business applications, integrations, and AI-powered tools, you'll play a key role in delivering a reliable, secure, and efficient IT environment.

This is a varied role suited to someone who enjoys solving technical challenges, supporting users, and exploring emerging technologies.

Responsibilities

Systems & Platforms

• Support and maintain Microsoft 365 services, including Exchange, SharePoint, Teams, and Entra ID
• Work with Azure-hosted applications and cloud services
• Support business-critical systems, integrations, and reporting platforms
• Use automation tools, including PowerShell, to improve efficiency
• Assist with platform enhancements and technology improvement projects
• Leverage AI tools such as Microsoft Copilot to improve workflows and productivity

IT Support

• Provide 1st and 2nd line support for colleagues across the business
• Troubleshoot hardware, software, and application issues
• Manage user access and permissions
• Support meeting room and AV technology
• Act as a key point of contact for IT queries and service requests

About You

You'll be a proactive problem-solver with a strong customer focus and a passion for technology. You'll bring:

• Strong communication and stakeholder management skills
• Experience supporting cloud technologies and business applications
• Knowledge of Microsoft 365 and Azure
• Experience with PowerShell or other automation tools
• Interest in AI, automation, and emerging technologies
• A collaborative approach and desire to continuously learn and improve

Why Join Grayce?

• Join a growing organisation where technology is a strategic priority
• Work with modern cloud platforms, AI tools, and business-critical systems
• Gain exposure to a broad technology landscape and varied projects
• Be part of a collaborative team that values innovation and continuous improvement

Benefits & Perks

• Competitive salary
• 25 days annual leave, increasing up to 30 days
• Employee Assistance Programme
• Health and wellbeing support
• Cash Plan
• Employer pension contributions
• Discounts and cashback at over 900 retailers
• Cycle to Work and Smart Tech scheme