Platform Engineer (Analytics, Data & AI)

At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our ISS A/S operations across Cleaning, Workplace, Food and Technical Services.

With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.

Location: Porto, Portugal or Warsaw, Poland

Work regime: Hybrid

The Job Role as Platform Engineer (Analytics, Data & AI):

We are seeking an experienced DevOps Engineer/IT Engineer with strong experience in Azure services to join our team. The ideal candidate will play an important role in managing, automating, and improving our cloud infrastructure, with a focus on function apps, storages, databricks and AI services like Microsoft Foundry on Azure. You will collaborate closely with the development and project teams from our Analytics, Data & AI area. These platforms have a global scale.

What you’ll do:

• Design, implement, and maintain scalable and secure infrastructure in Microsoft Azure, including Azure Resource Manager (ARM), Virtual Networks, Subnets, Private Endpoints, Private DNS, Azure Storage, Azure Key Vault, Azure Event Grid, Azure Monitor, Diagnostic Settings, and Azure Container Instances.
• Build and maintain CI/CD pipelines using Azure DevOps, including self‑hosted agents, artifact management, and automated pipeline execution.
• Monitor and improve system health and performance using Prometheus, Grafana, Check_MK, Azure Monitor, and logging frameworks.
• Define, implement, and maintain security controls aligned with ISS standards (RBAC, managed identities, service principals, NSGs, secure service-to-service communication).
• Optimize infrastructure costs and performance using Azure Cost Management and related tooling.
• Develop automation and integrations using Python scripts, REST APIs, and Azure SDKs.
• Support our AI infrastructure: Azure AI Foundry, Azure AI services, Azure Machine Learning, Azure API management.
• Troubleshoot complex issues across infrastructure, networking, CI/CD, and application layers.
• Participate in Agile/Scrum processes and contribute to ongoing improvements within the team.

Must have:

• Proven experience as a DevOps Engineer or a similar role focused on cloud infrastructure.
• Strong hands-on experience with Microsoft Azure, including architecture fundamentals (Subscriptions, Resource Groups, networking, compute, load balancers, security, monitoring).
• Proficiency with Infrastructure as Code (IaC) tools such as Terraform or GitOps tooling.
• Familiarity with CI/CD tools such as Azure DevOps or GitHub Actions.
• English proficiency, both written and spoken.

• Experience with monitoring, logging, and alerting tools (Azure Monitor, Prometheus, Grafana, ELK stack).
• Strong scripting/automation skills (Python, Bash), including API integrations and Azure SDK usage.
• Understanding of cost, security, and performance optimization in Azure environments.
• Have a strong interest in understanding the Azure AI landscape and want to be part of delivering AI platforms for developers to use for building strong solution.
• Experience working in Agile/Scrum teams.

• Excellent analytical and problem‑solving abilities.
• Ability to work independently and collaboratively in a cross‑functional environment.
• Strong communication skills, including direct customer interaction experience.

We focus on creating an environment where you can grow and perform at your best:

• Permanent contract.
• Competitive compensation package based on your experience, including private health insurance.
• 22 days of annual leave + 3 additional company days to recharge.
• Flexible working hours and a hybrid model that supports balance and collaboration.
• Continuous learning opportunities (technical and behavioural development) to support your growth.
• Modern, well-equipped office in the heart of Porto.
• Free parking for your convenience.
• Access to ISS Tech Communities to connect, learn and share knowledge.
• Free access to the company gym to support your wellbeing.
• Snacks and drinks available at the office.

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.