Desktop Support Specialist

🚀 Hiring: Desktop Support Engineer (L1) | EUC / Deskside Support | Onsite | Mainz, Germany | B2B Contract

📍 Location: Mainz (Onsite)

💼 Employment Type: Full-Time | Freelance / B2B Contract

💰 Rate: €3,600/Month

🕒 Schedule: Monday–Friday | Standard Business Hours

We are currently hiring an experienced Desktop Support / EUC Engineer for an onsite enterprise support role in Mainz. This opportunity is ideal for professionals with strong hands-on experience in desktop support, deskside troubleshooting, and enterprise IT environments.

🔧 Key Responsibilities:

• Provide onsite desktop/deskside IT support

• Perform IMAC & Break/Fix activities

• Support Windows 10/11 and basic macOS environments

• Troubleshoot Office 365, Outlook, VPN, printers, and peripherals

• Work with SCCM, Microsoft Intune & ServiceNow

• Handle Active Directory administration and user support

• Provide VIP / Executive support

• Device imaging, deployment, patching & lifecycle management

• Follow ITIL processes for incident and request management

• Coordinate with internal teams and vendors for issue resolution

✅ Required Skills & Experience:

• 3–5 years of Desktop Support / EUC / IT Support experience

• Strong troubleshooting and communication skills

• Hands-on experience with SCCM, Intune & ServiceNow

• Knowledge of Active Directory and networking fundamentals

• Experience working in enterprise/corporate IT environments

• Ability to work independently in an onsite support role

🔍 Recruiter Keywords:

Desktop Support Engineer | Deskside Support Engineer | EUC Engineer | IT Support Engineer | End User Computing Engineer | Technical Support Engineer | Helpdesk Engineer | Field Support Engineer

🌍 Why Join?

• Enterprise-level IT infrastructure exposure

• Professional international work environment

• Stable full-time B2B contract

• Immediate onboarding opportunity

Interested candidates can connect directly or share their updated CV for consideration.