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Klaviyo Builtin · Indexed 2026-08-13

Sr. Staff Engineer - Customer Agent

Boston, MA, USA 216K-324K Annually

Senior level Builtin
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Indexed description

Klaviyo Sr. Staff Engineer - Customer Agent 5 Hours AgoSaved Easy Apply Hybrid Boston, MA, USA Easy Apply 216K-324K Annually Senior level 216K-324K Annually Senior levelConsumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AILead architecture and implementation of Klaviyo's Customer Agent platform. Drive technical strategy for conversational AI at scale, ship AI-powered features, ensure reliability and observability, mentor engineers, and collaborate cross-functionally to evaluate emerging AI technologies and influence platform direction.Top Skills: Agent WorkflowsAi ObservabilityEvaluation FrameworksHuman-In-The-Loop WorkflowsLlm-Powered ApplicationsOrchestration FrameworksRetrieval Systems

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