Platform Engineer IV

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JOB TITLE: Platform Engineer

IVLocation: Denver

CO

JOB SUM

MARY:Charter's Infrastructure Intelligence and Analytics (IIA) team builds and operates the data platform and AI agent infrastructure that powers proactive network monitoring and autonomous investigation for Charter's network operations. As part of this group, the Platform Engineer IV designs, builds, and maintains the AWS infrastructure that underpins the IIA Data Lake, agent runtime environments, CI/CD pipelines, and graph database systems, and develops the utilitarian application code, automation, and internal tooling for those systems. This role ensures production environments are stable, scalable, and secure while enabling data science and agentic AI workloads to operate reliably at s

cale.
MAJOR DUTIES AND RESPONSIBIL

ITIES:Responsibilities span across the following areas. Individual focus areas will be determined based on team needs and candidate stre

ngths:Infrastructure and Data

• Lake:Design and manage AWS infrastructure for the IIA Data Lake including S3 storage, Glue data catalog, Athena query engine, and EMR compute clu
• sters.Manage cross-account connectivity, VPC networking, security groups, and IAM roles/policies to enable secure data flow between IIA, upstream data providers, and downstream cons
• umers.Build and maintain infrastructure for AI agent runtime environments, including compute resources for LangGraph agents deployed via LangSmith Deploy
• ments.Support deployment and operation of AWS Neptune for the network topology graph (digital twin), including capacity planning, schema design support, and performance t
• uning.Implement and manage infrastructure-as-code (Terraform, CloudFormation) for repeatable, auditable environment provisi
• oning.Manage IAM access key rotations, secrets management (AWS Secrets Manager, Delinea), and security compliance for on-premises and cloud integrations (e.g., Splunk Edge Proce

ssor).CI/CD and Agent Deploy

• ments:Build and maintain CI/CD pipelines for AI agent deployments using GitLab CI/CD, Docker, and Artifa
• ctory.Manage container lifecycle for agents deployed via LangSmith Deployments, including image builds, versioning, and rollback proce
• dures.Automate deployment workflows to enable rapid, reliable promotion of agents from development through produ
• ction.Coordinate with SpecGPT platform team on AI Gateway integration, cross-account deployment, and connectivity require

ments.Application Development and To

• oling:Develop and maintain utilitarian application code: scripts, CLIs, small services, and automation utilities (primarily Python) that support data ingestion, deployment, environment provisioning, and operational work
• flows.Write integration code and glue services that connect IIA systems with upstream data providers, downstream consumers, and external plat

forms.Production Opera

• tions:Ensure production environment stability through monitoring, alerting, and incident response. Maintain SLAs for data pipeline availability and agent u
• ptime.Implement production monitoring and alerting for deployed agents (health checks, error rates, latency, resource utiliza
• tion).Coordinate with upstream data teams and platform teams (SpecGPT, Splunk, Public Cloud) on connectivity, firewall requests, and integration require
• ments.Support data engineering team with infrastructure needs for new data source onboarding (storage provisioning, access controls, pipeline com
• pute).Perform other duties as req

uired.
REQUIRED QUALIFIC

ATIONS:Skills/Abilities and Kno

• wledge:Ability to read, write, speak and understand
• EnglishStrong communication skills with ability to explain infrastructure decisions to non-infrastructure stake
• holdersExpert-level experience with AWS services: EC2, S3, IAM, VPC, Glue, Athena, EMR, Secrets Manager, Clo
• udWatchStrong experience with infrastructure-as-code (Terraform preferred, CloudFormation acce
• ptable)Experience managing cross-account AWS architectures, VPC peering, PrivateLink, and transit gateway configu
• rationsExperience with IAM policy design, least-privilege access patterns, and service account man
• agementExperience with containerization (Docker) and container orches
• trationExperience with CI/CD pipelines (GitLab CI pre
• ferred)Proficiency with Linux-based operating systems and shell sc
• riptingExperience with monitoring and alerting tools (CloudWatch, Prometheus, Grafana, or s
• imilar)Understanding of networking fundamentals: DNS, CIDR, NAT, firewalls, security
• groupsDemonstrated ability to work across teams and coordinate with external platform owners on connectivity and access requi
• rementsProficiency in Python (or a comparable general-purpose language) for building automation, tooling, and appli
• cationsSolid software engineering fundamentals: Git-based workflows, code review, modular and reusable design, dependency management, and writing maintainable, document
• ed codeExperience writing automated tests (unit/integration) for application and infrastructure code, and integrating those tests int
• o CI/CDAbility to write integration code against REST APIs and cloud SDKs (e.g., AWS SDK /

boto3)
PREFERRED QUALIFI

CATIONS:Skills/Abilities and Kn

• owledge:Experience with graph databases (AWS Neptune, Neo4j) including deployment, scaling, and operational ma
• nagementExperience with Apache Kafka or similar streaming p
• latformsExperience with Apache Spark (Scala preferred) for distributed data pr
• ocessingExperience with Airflow or similar workflow orchestration p
• latformsExperience in the telecommunications industry or other large-scale network operations envi
• ronmentsFamiliarity with AI/ML infrastructure requirements (model serving, GPU/CPU compute, artifact management via MLflow or
• similar)Experience with Splunk integration, particularly Edge Processor and MCP conn
• ectivityAWS certifications (Solutions Architect, DevOps Engineer, or
• similar)Experience developing and operating small services or APIs (e.g., FastAPI/Flask) in a production env

ironment
E

ducation:Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field, or relevant e

xperience
Related E

• xperience:Bachelor's degree: 5+ years of platform/infrastructure engineering
• experienceMaster's degree: 3+ years of platform/infrastructure engineering

experience
WORKING

CONDITIONS:Hybrid (3 days in office and 2 d

ays

remote)EOE:Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran