Pre-Sales Engineer / Solutions Engineer (Video Security)

Pre-Sales Engineer / Solutions Engineer (Video Security)

Almaty, Kazakhstan | Office-based

from 800,000 KZT net + bonus

About Softprom

Softprom is an international Value Added IT Distributor with 25+ years on the market, operating across 20+ countries and partnering with 100+ global vendors.

We specialize in Cybersecurity, IT Infrastructure, Cloud, CAD/Graphics, and Video Security, helping partners and customers deliver complex, high-impact solutions.

About the role

We’re looking for a Pre-Sales / Solutions Engineer to strengthen our Video Security direction in Kazakhstan and Central Asia.

This role is a great fit for:

• a Security Systems Engineer who wants to move closer to business and influence sales
• a Network Engineer interested in working with modern video surveillance, analytics, biometrics, and integrated security systems

You’ll work closely with sales, partners, and global vendors — supporting deals, shaping solutions, and participating in some of the most interesting projects in the region.

What you’ll do

• Work closely with Sales Managers to support and drive security solutions deals
• Analyze customer requirements and prepare technical & commercial proposals
• Deliver technical consultations, demos, and presentations to partners and end customers
• Support POCs / pilot projects (installation, configuration, results)
• Conduct technical trainings, webinars, and workshops
• Test and learn new technologies and solutions
• Maintain and support demo environments
• Provide first-line technical support to partners
• Manage project-related activities in CRM

Tech stack / vendors

You’ll work with leading global vendors, including:

Milestone Systems, BriefCam, Hanwha Vision, IncoreSoft, Suprema (and others)

What we’re looking for

• 3+ years of experience as a Pre-Sales / Systems / Network Engineer
• Hands-on experience with:
• IP cameras, NVRs, video servers, VMS
• Access Control / integrated security systems
• Strong understanding of IT infrastructure:
• servers, storage, networking, virtualization, Windows/Linux
• Ability to explain complex technical concepts in a clear and simple way
• Experience with presentations, demos, and customer communication
• Ability to read technical documentation and design solutions
• English — Intermediate+ (documentation, communication, training)
• Russian required, Kazakh is a plus
• Willingness to travel

Nice to have

Experience with vendors like:

Milestone, Axis, Bosch, Hanwha, Avigilon, Suprema

What we offer

• Work in an international IT distributor with global vendors
• Participation in complex, high-level projects across Central Asia
• Competitive salary: fixed + bonus system
• Strong professional team and real growth opportunities
• Transparent processes and structured environment

If you’re looking to grow from pure engineering into a more business-impact, client-facing role — let’s talk