Customer Service Representative

Tempus AI Customer Service Representative Reposted 18 Hours AgoSaved Remote or Hybrid Illinois, USA 53K-53K Annually Entry level 53K-53K Annually Entry levelArtificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AIServe as primary contact for partner labs and customers, managing sample and document requests, triaging order issues, coordinating shipping/receiving, and resolving inquiries via phone and email. Build relationships with lab staff and internal teams, support retention and turnaround-time goals, and provide proactive problem-solving and status updates.