Technical Support Engineer
Indexed description
Collectors Technical Support Engineer 4 Hours AgoSaved In-Office 4 Locations 41-67 Hourly Senior level 41-67 Hourly Senior levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsServe as a Tier 3 technical escalation lead: diagnose complex platform issues, produce RCAs, liaise with Engineering/Product, improve observability and tooling, mentor support staff, analyze ticket patterns, and drive systemic product fixes using SQL, scripting, and monitoring tools.Top Skills: DatadogDescopeDnsJIRALoad BalancingNavisionNetSuiteOktaScriptingServicenowSplunkSQLTlsZendesk
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