AI Platform Architect (m/w/d)

Who We Are?

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

What are we looking for?

We are seeking a technical and consultative Lead AI Solutions Engineer/Architect to join our IT Services team for a global manufacturing client. In this high-impact role, you will act as the strategic right-hand to the AI Lead; capturing visionary "loud thinking," converting abstract ideas into actionable blueprints, and building production-grade solutions.

You will bridge the gap between technical execution and business strategy: evaluating incoming AI requests, establishing secure experimentation guardrails on Azure and Databricks, and delivering scalable AI applications across GenAI, Agentic AI, and classical ML.

Key Responsibilities

Strategic Execution & Blueprinting:

• Partner closely with the AI Lead to synthesize strategic goals into clear technical architectures, roadmaps, and execution plans.
• Define end-to-end AI project lifecycles from proof-of-concept (PoC) to full production deployment.

Use Case Triage & Business Consultation:

• Evaluate business requests from the manufacturing user community; filter hype from high-value, credible AI use cases.
• Guide business stakeholders on AI feasibility, ROI, risk, and expected outcomes with confidence and clarity.

Hands-on Development & Deployment:

• Design, build, test, and deploy robust AI solutions spanning Generative AI, Agentic workflows, and traditional machine learning models.
• Integrate solutions seamlessly within Microsoft Azure and Databricks ecosystems.

Infrastructure, Guardrails & Experimentation:

• Provision and manage the required Azure/Databricks cloud infrastructure to enable safe sandbox experimentation for users.
• Implement governance, security protocols, Responsible AI guardrails, cost-tracking, and telemetry across all AI deployments.

Stakeholder Management:

• Communicate complex technical concepts effectively to non-technical business leaders and operational teams.
• Drive alignment across cross-functional enterprise teams, including IT, Data Engineering, Security, and Business Operations.

Required Skills & Experience:

Technical Expertise

• AI & GenAI: Deep understanding of Machine Learning fundamentals, Deep Learning, Large Language Models (LLMs), Fine-Tuning, RAG (Retrieval-Augmented Generation), and Agentic Frameworks (e.g., LangChain, AutoGen, CrewAI, Semantic Kernel).
• Cloud Platform: Advanced hands-on experience with Microsoft Azure (Azure OpenAI Service, Azure ML, Azure Functions, Azure Cosmos DB/Vector Stores).
• Data Engineering: Strong proficiency in Databricks (PySpark, Delta Lake, MLflow, Unity Catalog) for data processing and model deployment.
• DevOps/MLOps: Experience setting up CI/CD pipelines, containerization (Docker, Kubernetes), and monitoring for AI workloads.

Core Competencies

• Consultative & Analytical Mindset: Strong capability to dissect hype, assess technical feasibility, and prioritize business impact.
• Communication: Exceptional verbal and written communication skills to manage stakeholders, lead technical reviews, and articulate complex solutions clearly.

Preferred Experience

• Proven track record of working on Microsoft Azure and Databricks platforms.
• 5+ years of experience in Data Science, Machine Learning, or AI Engineering.
• 2+ years of hands-on experience designing and deploying GenAI/Agentic solutions in enterprise environments.

Our X-Factor

• Work ethic: You are a consummate professional.
• Aptitude: You have an innate capacity to transition from project to project without skipping a beat.
• Communication: You have excellent written and verbal communication skills for coordination across projects and teams.
• Impact: You are a critical thinker with an emphasis on creativity and innovation.
• Passion: You have the drive to succeed paired with a continuous hunger to learn.
• Leadership: You are trusted, empathetic, accountable, and empower others around you.

At ITC Infotech we believe diversity drives innovation and makes us stronger. We welcome applications from people of all backgrounds, abilities, and experiences — including those living with disabilities or long-term health conditions. If you need any adjustments during the recruitment process, just let us know and we’ll work with you to make it happen.