Infrastructure & IT Manager

Director of Infrastructure & IT Houston, Texas • Full Time • Reports to the COO

We build the ERP platform that wholesale food distributors run their businesses on — orders, inventory, lot traceability, warehouse operations, and invoicing. We are Houston based and privately held. When our platform is down, our customers cannot load trucks.

The Role

We are hiring an Infrastructure & IT Manager to own the platform everything else runs on: our Azure environment, our SQL Server databases, our security posture, and our internal IT. The role is roughly 80 percent hands-on and 20 percent leadership. You will manage one cloud operations engineer today and build the function from there. Application architecture and product development belong to our development organization; this role owns the platform they build on.

Our Environment

• Microsoft Azure across multiple subscriptions — IaaS and PaaS, networking, RBAC, cost management

• Multi-tenant Microsoft SQL Server carrying customer production data

• Two product lines — FreshByte Desktop (Visual FoxPro) and FreshByte Online (modern web front end and REST API)

• EDI trading partner integrations on Azure Logic Apps Standard

• GitHub, Microsoft 365, and SendGrid

• A managed DBA service partner supports database operations under your direction

What You Will Own

• Team leadership. Lead the infrastructure and IT function, including internal IT and endpoint support.

• Azure platform. Subscription and management group structure, network architecture, identity, tagging, and cost.

• Database operations. Backup and verified restore, high availability and disaster recovery, performance under multi-tenant load, capacity.

• Security and compliance. Patch and vulnerability management, access reviews, and the security questionnaires our customers send us.

• Availability and incident command. Uptime across both product lines and EDI, incident response, and follow-through that produces actual fixes. Includes occasional after-hours and weekend response, shared with the team and our managed service partner.

First Year Priorities

• Azure subscription governance — structure, tagging, access, and cost allocation you can report on monthly

• Verified backup and restore testing on a defined cadence

• Operational ownership of the EDI platform, with monitoring and failure alerting

• A disaster recovery strategy that has been tested, not just written

• Deployment and environment standards our development partners actually follow

What You Bring

Required

• Seven or more years in infrastructure, systems, or cloud operations, including two or more leading or mentoring others

• Hands-on Azure: compute, networking, identity, RBAC, and cost management across more than one subscription

• Strong SQL Server administration — backup and restore, high availability and disaster recovery, and the ability to read an execution plan and act on it

• Windows Server, Active Directory and Entra ID, and Microsoft 365 tenant administration

• PowerShell and a bias toward automating repeat work

• Ownership of production incident response, including communicating with non-technical stakeholders during an outage

Preferred

• A software company hosting customer production data, rather than corporate IT only

• Infrastructure as code (Bicep or Terraform) and CI/CD pipelines

• Azure Logic Apps, Service Bus, or comparable integration platforms

• EDI or B2B trading partner integration

• SOC 2 preparation or comparable security framework work

• Microsoft certifications such as AZ-104, AZ-305, AZ-500, or DP-300