Platform Engineer

This role provides hands-on engineering and operational support across the platform, combining reliable service operation with engineering change and continuous improvement. You will work across Azure platform services, data engineering, integrations, monitoring, deployments and incident resolution. You will also support the secure and governed enablement of AI services working closely with product, architecture, engineering and business stakeholders.

What you will do

• Operate, maintain and continuously improve the Azure platform across production and non-production environments.
• Support Azure services including Synapse, Azure SQL, Data Lake Storage, Function Apps, Key Vault, Application Insights, API Management and associated networking and security controls.
• Design, build and support secure data pipelines, integrations and APIs.
• Investigate and resolve platform incidents, performance issues and service requests, coordinating with internal technology teams and suppliers where required.
• Support releases and environment changes through automated deployment pipelines, infrastructure as code, appropriate testing and change controls.
• Support AI-enabled services integrated, including managed model services, document-processing capabilities and model access through API Management.
• Implement and maintain monitoring for operational health, API and AI service usage, consumption and cost.
• Contribute to technical risk assessment, security controls, service and model configuration, secrets and key management, dependency management and governance documentation.
• Maintain solution and service documentation, operational procedures, support guides, architecture records and handover material.
• Work with product, architecture, engineering and business stakeholders to shape requirements and provide practical technical guidance.
• Participate in the team’s operational support model and take ownership of issues through to resolution.

Skills and professional experience Essential

• Strong hands-on Azure platform engineering experience in a production environment.
• Practical experience with Azure Synapse, Azure SQL, storage, data pipelines and Azure PaaS services.
• Experience designing, publishing or supporting APIs through Azure API Management.
• Strong SQL skills and a sound understanding of data engineering and database principles.
• Experience with CI/CD, infrastructure as code, automation and controlled deployment processes.
• Experience supporting operational services, including monitoring, troubleshooting, incident resolution and service improvement.
• Practical understanding of identity, access control, secrets management, networking and security within Azure.
• Ability to produce clear technical, operational and support documentation.
• Strong ownership and communication skills, with the ability to work across engineering, architecture, product and business stakeholders.

About Us:

Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to www.ascendion.com

With Ascendion (www.ascendion.com), you:

• Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering.
• At Ascendion you have high chances of project extension or redeployment to other clients.
• Additionally, you can also share CV of anyone you know. We have a referral policy in place.