IT Manager

A growing multi-site group is hiring an IT Manager to own day-to-day IT operations and lead a small in-house team (c.5).

The role combines hands-on operational leadership, infrastructure, apps, support, MSPs with cybersecurity oversight, supplier and budget control, and support for digital transformation and M&A integration. You’ll work closely with the local MD and align to Group IT strategy and standards.

Key responsibilities

• Lead, manage and develop a team of c.5; allocate workload and embed performance coaching.
• Run IT service delivery across multiple sites: infrastructure, applications, service desk and managed service providers.
• Ensure availability, security and performance of business-critical systems (ERP, field service, finance/procurement, operational platforms); manage SLAs/KPIs and escalations.
• Support transformation initiatives: cloud (Azure/M365), modern workplace, ERP and field service enhancements; identify automation/AI opportunities.
• Implement Group security controls; ensure GDPR and Cyber Essentials Plus compliance; maintain DR/BC plans.
• Support acquisition integration, stabilisation and standardisation (and separation/carve-out where needed).
• Manage vendors, contracts, licensing and the IT operating budget; drive cost optimisation and lifecycle planning.
• Report clearly on performance, risk and improvement activity to senior stakeholders.

Essential experience

• IT management with people leadership.
• Delivering IT across multiple sites/businesses.
• Strong Microsoft 365/Azure, infrastructure, networking and cybersecurity capability.
• Managing MSPs/outsourced services.
• Ownership of budgets and supplier management.
• Experience in integration and/or transformation programmes.
• Strong stakeholder management, including senior-level reporting.
• Working knowledge of GDPR and relevant compliance requirements.

Desirable

Private equity/acquisitive environment, ISO 27001/Cyber Essentials Plus exposure, ITIL/PRINCE2, field service tools.