Solution Architect

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment, you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.

Role Summary

We are seeking a customer-facing Solution Architect / Business Analyst to help clients successfully integrate the Sardine.ai platform into their existing technology ecosystem. This role combines solution architecture, technical consulting, API integration, and hands-on implementation. The ideal candidate can assess customer infrastructure and data flows, identify the optimal integration points for Sardine.ai, and ensure seamless exchange of data and decision outcomes between customer systems and the Sardine.ai cloud platform.

Key Responsibilities

• Engage directly with customers to understand their business processes, technology landscape, and data ecosystem.
• Assess customer infrastructure, applications, APIs, and end-to-end data flows.
• Identify where and how Sardine.ai capabilities can be integrated into customer workflows.
• Collect and map required customer data sources for Sardine.ai processing.
• Design and support the implementation of integrations that securely transmit data to the Sardine.ai cloud platform through predefined APIs.
• Integrate Sardine.ai results, scores, and decision outputs back into customer systems and business processes.
• Supporting/overseeing the implementation of the integration components, scripts, and application logic as required.
• Execute SQL queries for data collection and analysis, validation, troubleshooting, and testing.
• Configure and communicate with cloud-based services and platforms.
• Support solution deployment, testing, troubleshooting, and customer onboarding activities.
• Collaborate with customer stakeholders, product teams, and engineers to ensure successful implementation.

Required Skills & Experience

• Strong customer-facing consulting and communication skills.
• Experience designing and implementing API-based integrations (REST APIs, JSON, web services).
• Understanding of enterprise application architecture, data flows, and system integration patterns.
• Ability to read and understand code and technical documentation and translate business needs into technical requirements.
• Ability to write and troubleshoot SQL queries.
• Familiarity with cloud platforms and SaaS applications.
• Strong analytical and problem-solving skills.
• Experience working with data pipelines, event-driven architectures, or fraud/risk solutions is a plus.

Ideal Candidate

A technically strong professional who can confidently engage with customers, quickly understand their technology ecosystem, identify integration opportunities for Sardine.ai, and personally drive implementations from solution design through deployment.