Remote Response Associate, Roadside Assistance (CSR)

Agero Remote Response Associate, Roadside Assistance (CSR) 4 Hours AgoSaved Easy Apply Remote or Hybrid Georgia, USA Easy Apply 16-16 Hourly Junior 16-16 Hourly JuniorAutomotive • Big Data • Insurance • Software • TransportationProvide empathetic, real-time call support to stranded motorists, gather location and vehicle details, coordinate accurate dispatches with service providers, de-escalate high-stress situations, use multiple web-based systems and mapping tools, and maintain timely documentation while working a fixed remote contact-center schedule.Top Skills: Ai ToolsChat)CRMDispatch Management Platform (Swoop)DocsGoogle ChromeGoogle MapsGoogle Workspace (GmailHardwired Ethernet ConnectionHarver System CheckerMozilla FirefoxSheetsTwo-Step Authentication (Sms Apps)Windows 11