Supervisory IT Specialist (AI Systems Manager) (Deputy Division Chief)

Summary

This position is in the Laboratory Division (Division), Office of Engineering and Technology (OET or Office), Federal Communications Commission located in Columbia, MD. RELOCATION EXPENSES WILL NOT BE PAID. THIS VACANCY ANNOUNCEMENT MAY BE USED TO FILL ADDITIONAL POSITIONS WITHIN 90 DAYS.

Duties

• This position will provide executive level leadership and authoritative technical direction for OET's information technology (IT) and AI/ML infrastructure, high volume data processing environments, enterprise compute systems supporting spectrum related analytics, and modernization of authorization/laboratory systems. The position is responsible for leading OET's modernization of IT and specifically AI enabling technical systems, including the Equipment Authorization System (EAS) database, APIs, analytics infrastructure, and associated compliance and marketplace support tools. Modernization of EAS is a critical national security, supply chain, and commerce support mission, required due to legacy, end of life components and structural deficiencies. EAS modernization has been repeatedly identified as essential to support AI enabled risk detection, analytics, platform integrations, and automated compliance capabilities. The incumbent serves as Deputy Division Chief and is responsible for managing a team of engineers in a deadline-driven, customer-facing role that has direct impact on the FCC's regulation and authorizations of nearly all consumer WiFi, Bluetooth, 4G/5G wireless mobile carrier, wireless medical devices. This includes planning, directing and evaluating the work of the Division's Customer Service Branch, Technical Research Branch and the Equipment Authorization and Compliance Branch; designating and managing CORs within the Division; and provides technical and managerial oversight of the Division with responsibility for: (a) developing goals and objectives; (b) developing and (c) implementing policies and procedures. He/she reports directly to the Associate Chief and Lab Chief, Office of Engineering and Technology and maintains the Equipment Authorization Program; and supports OET Continuity of Operations (COOP) activities, including in a devolution scenario during emergency events affecting the Commission's mission essential functions.

Qualifications

Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin. Applicants must meet eligibility and qualification requirements by the closing date of this announcement. Time in grade restrictions do not apply to Direct Hire procedures. Qualification Requirements 1. In order to be deemed as qualified, candidate's resumes must demonstrate the required OPM GS-2210 competencies. Candidates must first receive a minimally eligible score of 75.56 as a result of the scored resume review conducted by subject matter experts. 2. For candidates who receive an initial minimally eligible score of 75.56 or above, a second, scored subject matter expert review will be conducted. Subject matter experts will review accomplishment records which applicants are required to submit by the closing date of the announcement. Accomplishment records must be no longer than 5 pages in length. The accomplishment record review conducted by subject matter experts will determine if candidate's resumes demonstrate each of the required competencies (A through E) listed below. As a result of the scored accomplishment review, candidates must receive a score of at least 92.50 to be referred to the selecting official for hiring consideration. ****ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE "QUALIFICATIONS" SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.**** OPM GS-2210 Competencies A. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. B. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. C. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. D. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations E. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. F. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations G. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. H. Technical Competence – Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. I. Cyber-Expert knowledge of Federal cyber and cybersecurity policy, procedures, and guidelines, cyber and cybersecurity concepts, terms, and technical aspects. J. Advice-Expert ability to provide advice, guidance, and recommendations to senior management on critical policy issues; make decisions or recommendations that significantly influence important Commission IT and Cybersecurity policies or programs. K. IT Principles-Skill in applying advanced IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments such as develop and interpret policies, procedures, and strategies governing the planning and delivery of IT services throughout the agency. Accomplishment Record-Required Competencies A. Ability to Identify and Resolve Technical Issues with Precision and Follow‐Through: This competency measures a candidate's attention to detail, analytical rigor, and ability to drive technical work to completion. B. Enterprise Architecture Delivery, and Communication: This competency evaluates a candidate's ability to support users, teams, or stakeholders throughout large‐scale architectural initiatives — from initial design through production deployment — while maintaining schedule and budget discipline. It also assesses the candidate's skill in clearly communicating technical approaches and outcomes to business unit owners. C. Data Engineering and AI‐Systems Support: This competency evaluates a candidate's ability to configure, maintain, and troubleshoot complex IT systems — specifically cloud‐native and AI/ML infrastructure, including data pipelines, compute environments, and Model Context Protocol (MCP) servers — in high‐transaction environments such as systems operating above one million TPS/QPS. D. Problem Solving — Leading Technical Root Cause Analyses in AI/ML Environments: This competency assesses a candidate's ability to lead technically complex IT and AI/ML root cause analyses (RCA) for major incidents, including executive‐level post‐mortem reviews. It focuses on diagnostic rigor, cross‐system analytical skill, and the ability to produce resolutions that withstand scrutiny and drive organizational learning. E: Leadership, Enterprise Architecture, and Stakeholder Engagement :This competency evaluates a candidate's ability to lead teams in architecting complex IT solutions—specifically cloud‐native, AI/ML‐enabled, enterprise‐level infrastructure. It emphasizes strategic leadership, architectural judgment, cross‐organizational coordination, and the ability to engage effectively with stakeholders across technical and business domains.

Education

n/a

Requirements

Please note your resume must thoroughly support your responses to the vacancy questions. Your resume is an integral part of the process for determining if you meet the basic qualifications of the position and determining if you are to be among the best qualified. ****ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE "QUALIFICATIONS" SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.****

Key requirements

• US Citizenship.
• Suitable for employment as determined by a background investigation.
• Serve a probationary period of one year, if applicable.
• Males born after 12/31/59 must be registered with Selective Service.
• Financial disclosure statement may be required upon assuming the position.
• Resume must not exceed two pages and must meet resume format criteria.
• Security Clearance Required
• Drug Testing Required.
• Must upload accomplishment record which addresses the required competencies

Evaluations

As this position is being advertised under DEU and Merit Promotion hiring procedures, applicants will be rated on the extent and quality of experience and education relevant to the duties of the position using the hiring procedures outlined below. Optional Four Essay Questions At the time of application, applicants have the option of answering the following four short, free-response essay questions. 1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience. 2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes. 3. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired. 4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position. Applicants will be required to certify that they are using their own words, and did not use a consultant or AI (such as a large language model [LLM]). The responses to each question cannot exceed 200 words per question. ****ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE "QUALIFICATIONS" SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.**** You may preview questions for this vacancy.

How to apply

To apply to this announcement go to the website: https://www.usajobs.gov/Search/Results?a=FC00&k=Federal%20Communications%20Commission As outlined in the "Required Documents Details" section of the announcement, resumes must meet be no longer than two pages in length and must meet the resume formatting requirements. ****ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE "QUALIFICATIONS" SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.**** Your application, including resume, all supplemental documents, registration information and answers to job specific questions must be received no later than midnight U.S. Eastern time of the closing date. For more information on applying federal jobs, please check this webpage: https://help.usajobs.gov/faq/application/process If applying online poses a hardship, you may contact either the HR Specialist listed on the vacancy announcement or you may contact the Apply Government Solutions help desk (prior to the closing date of the vacancy announcement) via e-mail at [email protected] or you may reach them directly at 866-656-6831. The Apply Government Solutions Help Desk is available Monday-Friday 7:00 am to 7:00 pm EST. NOTE: To be considered for an announced vacancy in the area of consideration within which the employee is eligible to compete, the employee must apply online using the Commission's automated recruitment system. Employees must submit all necessary application materials identified in the announcement by the specified closing date. Qualified applicants may be further reviewed and rated by Subject Matter Experts to determine the validity of on-line question. The Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP) are programs designed to afford selection priority to well-qualified Federal employees who meet the definition of a “surplus” or “displaced” employee. To be eligible for consideration under CTAP, you must be a current FCC employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF). To be eligible for consideration under ICTAP, you must be one of the following: Be a displaced Federal employee and have a current duty station within the local commuting area of this vacancy. You must submit a copy of the appropriate documentation such as a RIF separation notice, a letter from OPM or your agency documenting your priority consideration status with your application package. The following categories of candidates are considered displaced Employees: • Current or former career or career-conditional (tenure group I or II) competitive service employees who: 1. Received a specific RIF separation notice; or 2. Separated because of a compensable injury, whose compensation has been terminated, and whose former agency certifies that it is unable to place; or 3. Retired with a disability and whose disability annuity has been or is being terminated; or 4. Upon receipt of a RIF separation notice retired on the effective date of the RIF and submits a Standard Form 50 that indicates "Retirement in lieu of RIF", or 5. Retired under the discontinued service retirement option, or 6. Was separated because he/she declined a transfer of function or directed reassignment to another commuting area. • Former Military Reserve or National Guard Technicians who are receiving a special Office of Personnel Management (OPM) disability retirement annuity under section 337 (h) or 8456 of title 5 United States Code. • Be applying for a position at or below the grade level of the position from which you have been separated. The position must not have a greater promotion potential than the position from which you were separated. • Have a current (or last) performance rating of record of at least fully successful or equivalent. This must be submitted with your application package. (This requirement does not apply to candidates who are eligible due to compensable injury or disability retirement. • Occupy or be displaced from a position in the same local commuting area of the position for which you are requesting priority consideration. NOTE: To be considered for an announced vacancy in the area of consideration within which the employee is eligible to compete, the employee must apply online using the Commission's automated recruitment system. Employees must submit all necessary application materials identified in the announcement by the specified closing date.

What to expect next

Once your complete application is received, we will conduct an evaluation of your qualifications to determine your ranking. The best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome.

Required documents

****ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE "QUALIFICATIONS" SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.**** Your resume must clearly document how you meet the specialized experience in order to meet the minimum qualification requirements for this vacancy. Some positions require supplemental document(s). All required supporting documents MUST be received by midnight U.S. Eastern Time of the closing date of the announcement, as specified in this announcement. If you do not submit a required document (e.g. transcripts, etc.) your application will be considered incomplete and you will not receive further consideration. Once you apply to this vacancy you will be prompted by the system to upload the documents. If you are unable to upload the required documentation, contact the HR Specialist listed on the vacancy announcement prior to 5:00 p.m. U.S. Eastern Time on the closing date of the announcement. Merit Hiring Plan Resume Requirements In compliance with Executive Order 14170, Reforming the Federal Hiring Process and Restoring Merit to Government Service resumes must not be longer than two pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement. Resumes must include all of the following information outlined below: Contact Information Name and how best to contact you, including email address and phone number. Relevant Work Experience Job Title and Employer (including series and grade for any Federal positions) Start and end dates with month/year (e.g., 05/2019 –08/2022) The number of hours you worked per week Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. Resumes must be formatted as outlined above. If the two page resume criteria and/or the resume formatting requirement is not met candidates will be rated as ineligible and will not be referred for hiring consideration. The FCC is providing the following applicant resume resources: Applicant Guidance on the Two-Page Resume Limit USAjobs-How to Write a Federal Resume Required Documentation for CTAP and ICTAP eligibles 1. An SF-50, Notification of Personnel Action, or other official documentation, which shows that you were declared displaced or surplus while serving as a career or career conditional competitive service employee, in tenure group 1 or 2, OR are a current or former Executive Branch agency employee in the excepted service serving on an appointment without time limit, at grade levels GS-15 or equivalent and below, and who has been conferred noncompetitive appointment eligibility and special selection priority by statute for positions in the competitive service. 2. An SF-50, Notification of Personnel Action, or other official documentation which shows the position you may be or are being separated from has the same or higher promotion potential as that of the vacancy. Additionally for CTAP eligibles A copy of your Reduction in Force (RIF) separation notice; - A notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area; - A Certificate of Expected Separation; your agency's certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice). Additionally for ICTAP eligibles - A copy of your RIF separation notice, a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area; - An OPM notice that your disability annuity has been (or will be) terminated; - Certification from your former agency that it cannot place you after your recovery from a compensable injury; or - Certification from the National Guard Bureau or Military Department that you are eligible for a disability retirement and will receive the special OPM annuity. - A copy of a current (or last) performance rating of record of at least fully successful or equivalent (not required if you are an ICTAP eligible due to compensable injury or disability retirement). For more information on CTAP and ICTAP download a copy of The Employee's Guide to Career Transition at https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf

Benefits

The FCC offers a wide range of employee benefits, including: Health Insurance Life Insurance Dental & Vision Insurance Flexible Spending Accounts Long-Term Care Insurance Holidays and Leave Retirement Thrift Savings Plan Transit Benefit Alternative Work Schedule Telecommuting

Other information

EEO Policy Statement Reasonable Accommodation Policy Statement Veterans Information Legal and Regulatory Guidance Other: - Before hiring, an agency will ask you to complete a Declaration for Federal Employment to determine your suitability for Federal employment and to authorize a background investigation. The agency will also ask you to sign and certify the accuracy of all the information in your application. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be fined or jailed. If you are a male over age 18 who was born after December 31, 1959, you must have registered with the Selective Service System (or have an exemption) to be eligible for a Federal job. - If applicable, you will be required to serve a trial period of one year. - In order for you to be employed at the FCC, there are certain Commission and Federal laws governing the financial interests of you and members of your immediate family. If selected for the position, you must submit a financial disclosure statement upon assuming the position.