Director, Business Operations - Customer Success

Zscaler Director, Business Operations - Customer Success 6 Hours AgoSaved Easy Apply Remote or Hybrid Location, WV, USA Easy Apply 175K-250K Annually Senior level 175K-250K Annually Senior levelCloud • Information Technology • Security • Software • CybersecurityLead and establish Business Operations for global Customer Success (Support, Technical Success, Professional Services). Build operating model, manage planning and P&L, drive headcount and budget planning, define KPIs and dashboards, run business cadences (MBR/QBR/AOP), and partner with Finance and cross-functional stakeholders to improve resource management and operational efficiency.Top Skills: Ai Tools