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JPMorganChase Builtin · Indexed 2026-08-10

Infrastructure Platform Experience Design, Executive Director

Palo Alto, CA, USA

Senior level Builtin
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JPMorganChase Infrastructure Platform Experience Design, Executive Director 32 Minutes AgoSaved Hybrid Palo Alto, CA, USA Senior level Senior levelFinancial ServicesLead a team of designers to define and execute experience and service design strategy for infrastructure platforms. Conduct qualitative and quantitative research, create service blueprints and journey maps, align with product and engineering, drive consistent, accessible platform experiences, and measure customer outcomes.Top Skills: APIsCloudComputeDatabaseIdentity And AccessNetworkingObservabilityProvisioning WorkflowsSelf-Service PortalsService CatalogsStorage

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