Waystar
Builtin · Indexed 2026-08-11
Customer Support Advocate, Clinical Integrity / Revenue Capture
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Indexed description
Waystar Customer Support Advocate, Clinical Integrity / Revenue Capture YesterdaySaved In-Office 2 Locations Mid level Mid levelHealthtech • Payments • SoftwareProvide advanced front-line support to Waystar clients via phone, email, and chat; troubleshoot and escalate complex product, technical, and billing issues; conduct client training and onboarding; document interactions in CRM; collaborate with internal teams to share feedback and drive product and process improvements; develop knowledge base content and maintain confidentiality.Top Skills: CRMSalesforceZendesk
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