CertifID
Builtin · Indexed 2026-08-12
CX Operations Manager
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Indexed description
CertifID CX Operations Manager 2 Days AgoSaved Hybrid 3 Locations Senior level Senior levelLegal Tech • Real Estate • Security • Software • Cybersecurity • PropTechLead post-sales operations covering onboarding, retention, and expansion. Design scalable playbooks, health scoring, lifecycle campaigns, dashboards, and integrations. Partner cross-functionally to improve time-to-value, reduce churn, drive expansion, and coach CX teams on process and data-driven decision-making.Top Skills: Bi ToolsChurnzeroExcelGainsightGoogle SheetsHexHubspotIntercomSalesforceSQLVitallyZendesk
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