Flywire
Builtin · Indexed 2026-08-11
Technical Support Engineer II
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Indexed description
Flywire Technical Support Engineer II YesterdaySaved Hybrid Austin, TX, USA 81K-101K Annually Mid level 81K-101K Annually Mid levelFintech • Payments • SoftwareProvide technical support and troubleshooting for Flywire SaaS products (SFS, eStore, TPI). Manage tickets to SLA, research issues via web and command-line tools, communicate solutions to customers, escalate to engineering, and maintain AI-driven knowledge repositories and automations to streamline workflows.Top Skills: ClaudeClaude CodeConfluenceGoogle GeminiHTTPJavaJIRALookerMySQLNotebook LmRegular Expressions (Regex)Saas Web ApplicationsSftpSumologicZendesk
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