Senior Software Engineer

About the Role

We are looking for a highly capable Senior Software Engineer to help scale Xpanner’s US operations.

In this role, you will serve as a key technical bridge between US customers, operations, and our engineering team in Korea. You will focus on production reliability, operational stability, and real-world customer support while contributing directly to customer deployments and helping establish the foundation for Xpanner’s future US engineering presence.

This is an ideal opportunity for an engineer who enjoys solving operational problems, working closely with customers and field teams, and improving systems in fast-moving real-world environments.

What You’ll D

• oOwn production reliability, operational stability, and incident response for Xpanner’s platform in the US marke
• tSupport real-world customer deployments and troubleshoot production issues in collaboration with Korea-based engineering team
• sServe as the key technical bridge between US customers, operations, and Korea-based engineering team
• sTranslate customer requirements, field feedback, and operational issues into clear technical input and product improvement
• sLead US-specific integrations, feature enhancements, and platform improvements as the business grow
• sBuild tooling, automation, and scalable operational processes to support Xpanner’s expanding US presenc
• eHelp establish scalable engineering and operational practices as Xpanner expands its US presenc

e
Basic Qualificatio

• ns5+ years of professional software development experien
• ceExperience owning, operating, troubleshooting, and improving production software syste
• msStrong backend, platform, or full-stack engineering experien
• ceWorking knowledge of cloud infrastructure, monitoring, release validation, CI/CD, and incident respon
• seProfessional proficiency in both Korean and English, with the ability to collaborate daily with Korea-based engineering teams and communicate effectively with US stakeholde
• rsAbility to translate customer issues, field feedback, and operational needs into clear technical requiremen
• tsAbility to work effectively in cross-functional and cross-cultural environmen
• tsAuthorization to work in the United Stat

es
Preferred Qualificati

• ons7+ years of software development experience, especially in production support, reliability engineering, or platform operati
• onsExperience in cross-border engineering collaboration, customer-facing engineering, technical operations, or solutions engineering ro
• lesFamiliarity with one or more of the following domains: construction technology, robotics, industrial automation, IoT, or heavy equipm
• entExperience with AWS, observability and monitoring systems, CI/CD pipelines, incident management, system integration, or customer-specific deployme
• ntsExperience helping establish engineering practices, operational processes, or technical support structures in a growing mar
• ketMaster’s degree in Computer Science, Engineering, or a related technical fi