Director - Product and Go To Market Operations

The Xcensio Vision: Join us in building the essential growth engine for the next chapter of global e-commerce. Xcensio is positioned as the premier partner for cross-border brands ready to transcend typical Amazon and marketplace limitations and build enduring enterprise value through premium U.S. and EU retail channels.

Why This Role Matters: You'll be architecting the Go to Market and Product strategy for Xcensio, the pathway for our clients out of the “involution” - Brand elevation through trusted retail channels like Target, Walmart, HomeDepot, Lowes, BestBuy and 100+ global retail channels to build brand quality and equity with the consumers.

Location: Taipei, Taiwan

Key Responsibilities

Strategic Product Leadership:

• Architect and own the comprehensive product roadmap and strategy aligned with Xcensio's vision and client/market needs
• Effectively communicate and champion the Xcensio vision to internal and external stakeholders, inspire shared understanding, ensure cross-functional alignment and execution from roadmap to delivery
• Conduct market research and competitive analysis to identify product opportunities
• Define product requirements for client-facing dashboard, portal, and fulfillment automation systems
• Lead product strategy for multi-channel retail integration platform

Cross-Functional Execution:

• Collaborate with Technology team on building an integrated multi-channel Growth Platform, integration and technology roadmap development
• Partner with BD/Sales team to incorporate client feedback into product development
• Work with Operations team on fulfillment optimization and process automation
• Coordinate with Finance team on ROI analysis and pricing strategy

Client-Centric Development:

• Collect and analyze client feedback to drive product improvements
• Translate retail channel requirements into detailed product specifications
• Manage product launches and feature rollouts
• Establish client success metrics and monitor product adoption

Data-Driven Decision Making:

• Establish product metrics and KPIs to measure success
• Analyze usage patterns and client behavior data
• Create comprehensive performance reports for executive team
• Lead dashboard tool selection and implementation

Required Qualifications

• 6+ years of B2B SaaS or e-commerce product management experience
• Experience with marketplace integrations preferred
• Proficiency with BI tools and data analysis
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills in English and Chinese
• Ability to work across multiple time zones and cultures
• Experience with retail/e-commerce platforms and APIs preferred

What We Offer

• Direct reporting relationship to CEO with high visibility and impact
• Opportunity to build product strategy from ground up at a growing company
• Access to established retail channel network across 22+ countries
• Flexible work arrangements with Global team collaboration

This role is perfect for a product leader who thrives in a fast-paced environment and wants to build the the #1 solution that powers cross-border brand expansion into the US and EU retail market.

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