Head of Taiwan, MCL

The role is responsible for the overall leadership, profitability, and strategic growth of the contract logistics covering warehousing, transport and distribution operations.

This role drives, commercial growth and expansion, operational excellence and customer retention while ensuring full compliance, safety, and a strong market reputation. The position has end-to-end ownership of logistics operations, including distribution centres, transport management, and business development, and is responsible for delivering both annual performance targets and long-term strategic objectives.

Strategic & Financial Leadership

• Own and deliver the country’s annual operating plan and strategic roadmap
• Hold full P&L responsibility for country’s contract logistics business, including operating and capital budgets
• Drive sustainable, profitable growth through operational excellence, cost optimization, and productivity improvement
• Enhance labor productivity, asset utilization, and warehouse efficiency through continuous improvement initiatives
• Lead capital and investment planning including new facilities, automation, and technology adoption
• Establish robust implementation frameworks to ensure new account onboarding is delivered on time, within budget, and without service disruption
• Evaluate, and execute mergers, acquisitions, or strategic partnerships to accelerate growth
• Strategic influence on country-level growth and regional logistics strategy

Business Development & Customer Management

• Define and execute country-level commercial strategy to grow market share across industries and geographies
• Drive business development pipeline, customer acquisition, and conversion of strategic opportunities
• Ensure high customer retention through high consistent delivery of operational excellence and strong relationship management
• Expand existing accounts through value-added solutions, innovation, and scope enhancement
• Build and maintain deep, multi-level relationships with key customer stakeholders

Operational Excellence & Service Delivery

Oversee distribution centre and transport operations to ensure best-in-class service levels

Drive continuous improvement in warehouse operations including:

• Labor planning and productivity
• Space and asset utilization
• Process optimization and standardization
• Ensure seamless and high-quality implementation of new contracts and solutions
• Partner with IT to deploy scalable WMS and digital solutions that enhance operational performance

Leadership & People Management

• Build and lead a high-performing leadership team across operations and commercial functions
• Develop strong talent pipelines and succession plans across management levels
• Foster a culture of performance, accountability, collaboration, and continuous improvement
• Coach and develop senior leaders to deliver business and operational excellence

Governance, Compliance & Reputation

• Ensure full compliance with all regulatory, statutory, and safety requirements
• Champion Health, Safety, Security, and Environment (HSSE) standards across all operations
• Represent the organization externally to strengthen industry presence and brand reputation
• Uphold the highest standards of ethics, integrity, and corporate governance

Requirements:

• Bachelor’s degree or higher (Business, Supply Chain, Logistics, or related field preferred)
• 10 to 15 years of experience in logistics or supply chain management
• Expertise in warehouse operations, transport management, and supply chain solutions
• Proven leadership experience managing large-scale, multi-site operations
• Strong track record of P&L ownership, business growth, and operational transformation
• Experience in multinational or matrix organizations is preferred
• Strong commercial acumen and strategic thinking
• Proven leadership capability in managing large, diverse teams
• Excellent stakeholder management and communication skills
• Strong negotiation and business development capability

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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