Lead Product Operations Manager

JOB DETAILS

JOB BAND: E

CONTRACT TYPE: Permanent, Full-time

LOCATION: Any UK Office – Hybrid

PROPOSED SALARY RANGE: £70,000 - £90,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

This role owns how strategic intent is shaped into clear, prioritised and capacity-aware plans across the Product Group.

You'll develop the planning frameworks, operating rhythms and tooling that connect strategy, delivery, finance and workforce planning. By combining strong planning approaches with expert use of platforms such as Jira, you'll help leaders balance ambition with capacity, align investment with priorities and give teams clarity on what matters most.

WHY JOIN THE TEAM

You’ll be part of a team that helps turn strategy into practical delivery. Working with Product, Engineering, Finance and Operations leaders, you’ll shape planning frameworks and prioritisation approaches that help teams focus on the work that matters most for audiences.

Your Key Responsibilities And Impact

• Lead the evolution of Product Group's strategic planning framework and operating model.
• Own the strategic planning capability within Jira and related planning tools, ensuring they support effective portfolio planning, prioritisation and capacity management.
• Design planning approaches that connect strategy, financial planning, workforce planning and delivery.
• Develop approaches that help leaders understand delivery capacity, organisational constraints and strategic trade-offs.
• Facilitate planning cycles and leadership planning activities across Product Group.
• Drive continuous improvement in planning processes, tooling and ways of working.
• Partner with Product, Engineering, Finance and Operations to embed consistent planning practices.

Essential Criteria

YOUR SKILLS AND EXPERIENCE

• Experience designing strategic or portfolio planning frameworks in a complex organisation.
• Expert knowledge of Jira and its application to portfolio planning, roadmapping and strategic delivery.
• Strong understanding of capacity planning, prioritisation and organisational planning.
• Experience designing or evolving planning tools, workflows and data models to support strategic decision-making.
• Excellent stakeholder management, facilitation and influencing skills.
• Strong analytical and problem-solving skills, with the ability to turn complex information into clear recommendations.

DESIRABLE

• Experience connecting strategy, financial planning and workforce planning.
• Experience working in Product, Technology or Digital delivery environments.
• Experience designing operating models, planning frameworks or governance rhythms.
• Experience working with Jira Cloud, Atlassian Analytics, Confluence or related planning tools.
• Experience working in a large, complex organisation.

If you can bring some of these skills and experiences, along with transferable strengths, we’d love to hear from you and encourage you to apply.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

For any general queries, please contact: [email protected]

We are unable to accept applications via CV and only applications made online will be considered. Please click on the APPLY NOW button to proceed with your application.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.