Country Head of Infrastructure

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

The Country Head of Infrastructure is responsible for leading and governing all technology activities across Turkey, ensuring the delivery of a secure, resilient, compliant, and high-performing technology environment. As part of the EMEA CTO organization within a global enterprise, this role holds full accountability for local technology strategy, governance, infrastructure operations, regulatory compliance, and operational excellence across Turkey.

Guided by our purpose - Always with you, building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to shape the future of technology leadership in Turkey. The successful candidate will play a critical role in driving technology transformation, ensuring the stability and modernization of local infrastructure, and leading the operation of business-critical Data Center facilities. This position offers the opportunity to influence regional technology discussions while delivering tangible impact for customers, employees, and business partners across Turkey.

Key Responsibilities

• Lead the development and execution of Turkey’s technology strategy, ensuring alignment with EMEA and global technology objectives while supporting local business priorities, growth initiatives, and digital transformation programs.
• Lead the Turkey technology organization, providing strategic direction, coaching, and leadership to build high-performing teams and foster a culture of accountability, operational excellence, and continuous improvement.
• Create and maintain a robust technology governance framework that ensures adherence to global architecture, security, operational, and risk management standards while meeting local business and regulatory requirements.
• Create strong partnerships with business leaders and key stakeholders to ensure technology capabilities effectively support business objectives, customer needs, and organizational transformation initiatives.
• Oversee the end-to-end operation, stability, resilience, performance, and modernization of Data Center facilities and technology infrastructure located in Turkey.
• Oversee infrastructure lifecycle management, capacity planning, technology investments, and modernization initiatives to ensure scalable and future-ready technology services.
• Oversee disaster recovery, business continuity, and high-availability strategies to ensure uninterrupted operation of critical business services and locally hosted platforms.
• Manage technology risk, cybersecurity controls, regulatory compliance, and data protection requirements in accordance with Turkish regulations and global security standards.
• Manage relationships with regulators, auditors, vendors, partners, and service providers, serving as the primary technology representative for Turkey during regulatory reviews and technology audits.
• Develop policies, controls, and operational procedures that strengthen security, resilience, governance, and risk mitigation across all local technology operations.
• Develop talent pipelines, succession plans, and capability-building programs that ensure the long-term strength and effectiveness of the Turkey technology organization.
• Coordinate with EMEA and global infrastructure, cloud, cybersecurity, architecture, and engineering teams to ensure alignment with enterprise technology strategies and standards.
• Coordinate major incident management, crisis response activities, and post-incident reviews, ensuring timely resolution and continuous improvement of operational practices.
• Monitor technology KPIs, SLAs, operational performance metrics, and risk indicators, providing transparent reporting and actionable insights to local and regional leadership.
• Own the Turkey technology budget, driving financial discipline, cost optimization, investment planning, and efficient management of Data Center and infrastructure operating expenses.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, with the ability to lead large-scale technology operations, infrastructure governance, and strategic technology initiatives.
• Strong experience with Data Center operations, infrastructure management, cybersecurity frameworks, and technology governance to ensure secure, resilient, and compliant technology environments.
• Demonstrated expertise in regulatory compliance, risk management, operational resilience, and technology controls within a highly regulated environment.
• Proven leadership capabilities with the ability to influence executive stakeholders, lead cross-functional teams, manage complex vendor relationships, and drive organizational performance.

Preferred Qualifications

• 12+ years of progressive experience in IT and technology leadership roles, including responsibility for infrastructure, operations, governance, and enterprise technology strategy.
• Experience working within global or matrix organizations and partnering with regional and global technology teams to deliver enterprise-wide initiatives.
• Strong financial and budget management experience, including technology investment planning, cost optimization, and infrastructure lifecycle management.
• Exceptional strategic thinking, stakeholder management, crisis leadership, and team-building capabilities, combined with a passion for operational excellence and continuous improvement.

Sunduğumuz Yan Haklar

Yan haklarımız; fiziksel ve ruhsal sağlığı, finansal iyilik hâlini ve ailelere yönelik destekleri kapsayan programlarla bütünsel iyilik hâlinizi desteklemek üzere tasarlanmıştır.

Size ve ailenize özel sağlık sigortası, hayat sigortası, işveren katkılı emeklilik planı, yemek ve ulaşım ödeneği ile evden çalışma ödeneği sunuyoruz. Ayrıca Kültürel Miras Günü izni ile “okula dönüş” ve “karne günü” izinleri ve çok daha fazlasını sağlıyoruz!

MetLife Hakkında

Fortune dergisinin “Dünyanın En Çok Beğenilen Şirketleri” listesinde ve "Dünyanın En İyi 25 İş Yeri" sıralamasında yer alan MetLife, bağlı ortaklıkları ve iştirakleri aracılığıyla dünyanın önde gelen finansal hizmetler şirketlerinden biridir. Bireysel ve kurumsal müşterilere sigorta, yıllık gelir planları (annuiteler), çalışan yan hakları ve varlık yönetimi hizmetleri sunmaktadır. 40’tan fazla pazarda faaliyet gösteren MetLife, Amerika Birleşik Devletleri, Latin Amerika, Asya, Avrupa ve Orta Doğu’da lider konumlara sahiptir.

“New Frontier” stratejimizin bir parçası olarak MetLife, yapay zeka destekli ve insan odaklı bir gelecek inşa ediyor. Yapay zekayı kullanarak müşterilerimize sunduğumuz hizmeti iyileştirirken, toplulukları desteklerken ve iş yapma biçimimizi geliştirirken, merak, uyum yeteneği ve büyüme odaklı bir zihniyete sahip kişiler arıyoruz. MetLife’ta yapay zeka, insan muhakemesini, yaratıcılığını ve sürekli iyileşmeyi destekleyen, aynı zamanda güven, kapsayıcılık ve uzun vadeli değer yaratmamıza yardımcı olan sorumlu bir ortaktır.

Amacımız basittir: çalışma arkadaşlarımızın, müşterilerimizin, topluluklarımızın ve dünyanın genelinde daha güven dolu bir gelecek inşa etmelerine yardımcı olmak. Ortak amacımız etrafında birleşerek ve temel değerlerimiz — Birlikte Kazanmak, Doğru Olanı Yapmak, Faaliyetten Çok Etki Yaratmak ve İleriye Düşünmek — rehberliğinde, finansal hizmetlerde bir sonraki yüzyılı dönüştürmek için ilham alıyoruz.

MetLife’ta #AllTogetherPossible. Bize katılın!