Chief of Staff
Indexed description
This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.
Key Responsibilities
- Strategic Planning & Execution
- Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
- Track and manage strategic priorities and enterprise-wide initiatives
- Prepare board‑level and executive presentations, strategy papers, and decision briefs
- Identify risks, interdependencies, and mitigation strategies for key initiatives
- Executive Management & Governance
- Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
- Support preparation for Board of Directors, Management Committee, and key regulatory meetings
- Ensure decisions made by leadership are documented, communicated, and executed
- Monitor follow‑ups and ensure timely delivery of agreed outcomes
- Cross‑Functional Coordination
- Drive alignment across business, risk, compliance, finance, technology, and operations
- Resolve bottlenecks and escalate issues objectively and constructively
- Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)
- Performance & Business Management
- Oversee management reporting, dashboards, KPIs, and performance reviews
- Support annual business planning, budgeting, and forecasting cycles
- Track financial and non‑financial performance against targets
- Provide data‑driven insights to improve productivity and decision‑making
- Regulatory Risk and Control Oversight
- Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
- Support leadership in managing MAS interactions, audits, and supervisory reviews
- Ensure strong governance, controls, and issue remediation discipline
- Organizational Effectiveness & Culture
- Support leadership in shaping organizational structure, talent strategy, and succession planning
- Drive internal communications and leadership messaging
- Champion a high‑performance, ethical, and inclusive culture
- Support change management and transformation initiatives
- Special Projects & CEO Office Support
- Lead confidential, high‑impact projects on behalf of the CEO
- Support M&A, partnerships, transformation, or crisis management efforts
- Act as proxy for the CEO in selected internal forums when required
- Bachelor’s degree in the fields either Finance, Business, Economics or Banking MBA or equivalent postgraduate qualification strongly preferred
- 8–15 years of experience in banking or financial services
- Prior experience in one or more of the following:
- Strategy / Chief of Staff / CEO Office
- Investment Banking / Corporate Banking / Risk / Finance
- Management Consulting (financial services focus)
- Regulated Activities
- Strategic thinking with strong execution discipline
- Exceptional stakeholder management and influence skills
- High level of confidentiality, judgment, and integrity
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