Head of EMEA Pricing & Value Optimisation

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Head of EMEA Pricing & Value Optimisation do?

At Fiserv, a successful Head of EMEA Pricing & Value Optimisation leads the development of a best-in-class pricing and commercial intelligence capability across our Merchant business. This role is responsible for maximising enterprise value by ensuring pricing, portfolio, migration, and investment decisions are guided by commercial return and customer value.

Reporting to the Head of Merchant Product & Commercialisation, EMEA, this role works across Product, Finance, Sales, Commercial Operations, Technology, and Market leadership teams to identify growth opportunities, improve portfolio performance, and simplify commercial complexity across the region. Success in this role means driving measurable revenue growth, improving profitability, strengthening decision-making, and building a scalable commercial capability that supports the future evolution of Fiserv’s Merchant business in EMEA.

What you will do:

• Define and lead the EMEA Merchant pricing, value optimisation, and portfolio strategy
• Establish pricing governance, commercial policies, and enterprise-wide decision frameworks
• Build commercial intelligence capabilities that provide clear visibility into pricing, profitability, customer value, and platform economics
• Identify and deliver pricing, packaging, monetisation, and portfolio optimisation opportunities that drive revenue growth and margin expansion
• Create frameworks to prioritise investments, platform migrations, and product decisions based on commercial value
• Partner with Product, Finance, Sales, Commercial Operations, and Technology leaders to execute value creation initiatives
• Lead executive governance forums and provide strategic recommendations to senior leadership
• Build and develop a high-performing team across pricing, commercial analytics, and value management

What you will need to have:

• Experience in pricing, commercial strategy, value management, consulting, or business transformation
• Experience developing and executing pricing strategies within payments, financial services, software, or technology businesses
• Strong understanding of portfolio economics, profitability management, and commercial optimisation
• Experience identifying and delivering measurable revenue and margin improvement opportunities
• Experience building commercial analytics, business intelligence, or pricing capabilities
• Strong financial modelling and business case development skills
• Ability to translate complex data into clear commercial recommendations and executive decisions
• Experience influencing senior stakeholders and leading cross-functional initiatives
• Strong communication, presentation, and executive storytelling skills
• A track record of driving strategic change in complex, matrixed organisations

What would be great to have:

• Experience within merchant acquiring, payments, or fintech
• Experience leading enterprise pricing transformation programmes
• Experience building or scaling pricing, commercial analytics, or value management functions
• Background in management consulting, strategy, or commercial transformation
• Experience with platform migration, portfolio rationalisation, or large-scale modernisation initiatives
• MBA or advanced degree in Business, Economics, Finance, or a related discipline

Success in this role:

• Deliver measurable revenue growth through pricing and commercial optimisation initiatives
• Create a single view of portfolio profitability, pricing, and customer value across EMEA
• Establish a scalable pricing governance and value management framework
• Improve investment and migration decisions through stronger commercial intelligence
• Simplify commercial complexity across products, platforms, and markets
• Build a sustainable capability that drives long-term enterprise value creation