Director of Digital Operations | Allconnect
Indexed description
In this role, Director of Digital Operations, you’ll build & grow the Security and Insurance categories of the Mover Platform partnering with Fortune 500 companies to build integrated experiences for both new customer growth & retention of existing customers. You’ll manage an internal team of cross-functional roles to drive business growth in a fast-paced environment.
Check us out on the RV website here: https://www.redventures.com/portfolio/allconnect
What You’ll Do
- Lead and manage the Insurance and Security categories within the Allconnect Movers Platform - a national movers platform that reaches 30M+ customers
- Own category performance across business operations, customer experience, partner relationships, and P&L management
- Define and execute the customer experience strategy and roadmap, delivering impactful products and features that drive measurable business results
- Own executive-level partner relationships, driving strategic initiatives that accelerate growth, create long-term value, and strengthen competitive positioning
- Identify and capitalize on new growth opportunities, including new partnerships, customer experiences, and monetization strategies
- Partner cross-functionally with internal stakeholders to align strategy, prioritize initiatives, and deliver business outcomes.
- 6+ years of leadership experience driving growth in digital businesses, with experience managing external partnerships and optimizing customer acquisition and engagement strategies
- Proven track record of driving revenue growth through strategic partner management, expanding existing partnerships, and identifying new business opportunities.
- Experience building, leading, and developing high-performing teams, including both individual contributors and people leaders across product, analytics, and business functions
- Strong analytical and problem-solving skills, with the ability to translate data-driven insights into strategy and execution that drive customer and business outcomes
- Experience defining performance metrics and leveraging customer insights to drive acquisition, engagement, retention, and long-term customer value
- Desire to work hands-on in a performance based, analytically driven, fast-paced environment.
- Strong communication skills with ability to articulate and present your recommended strategy and gain buy-in across a diverse functional team, both internal and external.
New York City Total Cash Compensation Range: $175,000 – $262,000 per year
This role is eligible for a target bonus, which is included in the Total Cash Compensation Range above. This role is also eligible for Equity, which is offered separately from the Total Cash Compensation Range listed above. Actual compensation varies based on location, experience, and qualifications.
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].
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