Lead — Digital Transformation
Indexed description
Role Overview
We are looking for a hands-on Lead to drive Qube Cinema's digital transformation agenda. You will own the end-to-end delivery of automation, CRM, BI, and AI-driven initiatives — working directly with business heads, technology partners, and the executive team. This is a high-ownership, high-visibility role with direct impact on how Qube operates.
Key Responsibilities
Product & Programme Management
- Own the digital transformation roadmap — prioritise, sequence, and deliver initiatives end-to-end
- Define product requirements, user stories, and success metrics for each workstream
- Manage cross-functional delivery across tech, operations, support (field and backend) finance, and sales teams
- Present project status, risks, and outcomes to senior leadership and the CEO
- Map, analyse, and re-engineer business processes for efficiency and scalability
- Design and implement end-to-end workflow automation solutions
- Identify manual bottlenecks and convert them into automated, auditable systems
- Evaluate and deploy automation platforms suited to operational needs
- Lead CRM implementation, configuration, and go-live across business units
- Define field architecture, data strategy, and integration requirements
- Drive CRM adoption and ensure data quality across sales and ad teams
- Define BI requirements and oversee the development of dashboards and reporting layers
- Work with data engineers on P&L, revenue attribution, and operational analytics
- Drive data-driven decision making — from regional director dashboards to exec-level P&L views
- Maintain alignment between ERP, Data Lake, CRM, and reporting systems
- Define use cases for AI bots, NLP query interfaces, and intelligent automation
- Collaborate with AI engineers to scope, test, and deploy LLM-powered tools
- Oversee integrations between AI agents and business tools (Teams, CRM, ERP, etc.)
- Stay current with the AI landscape and identify high-leverage opportunities for Qube
- 5–8 years of experience in digital transformation, product management, or management consulting
- Proven track record delivering CRM, automation, or BI projects end-to-end
- Strong understanding of CRM platforms — Zoho, HubSpot, Freshworks, Salesforce, or equivalent
- Hands-on experience with BI tools — Power BI, Tableau, Metabase, Looker, or equivalent
- Familiarity with workflow automation concepts; ability to spec and review automation flows
- Experience with bot or AI assistant implementations in a business context
- Excellent stakeholder management and executive communication skills
- Structured thinking, comfort with ambiguity, and strong ownership mindset
- Hands-on experience with n8n, Make (Integromat), or similar automation orchestration tools
- Familiarity with Claude AI (Anthropic) or Emergent AI for business workflow use cases
- Experience in media, entertainment, cinema, or ad-tech industries
- Understanding of ERP systems (SAP, Oracle, or similar) and Data Lake architecture
- Exposure to AI agent frameworks, prompt engineering, or LLM API integration
What We Offer
- High ownership, high visibility role in a fast-moving DT team
- Direct exposure to LLMs, automation, and the next generation of cinema technology
- Competitive compensation and benefits
- Collaborative, builder culture with strong support from leadership
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