Branch Manager/VP of Operations

About Us:

Noble Wealth Partners, Inc. is a client-centric wealth management firm dedicated to providing comprehensive financial planning and investment advisory services to individuals, families, and institutions. We are seeking a highly organized and proactive Branch Manager/VP of Operations to join our growing team and support our Executive Team in ensuring our internal operations run smoothly and efficiently.

Description Overview:

The Branch Manager/VP of Operations is responsible for the strategic leadership and day-to-day execution of all operational functions across Noble Wealth Partners. This role owns firm-wide operations, compliance coordination, internal processes, people and workflow management, vendor relationships, and operational risk oversight. The Branch Manager/VP of Operations ensures that the firm’s infrastructure, policies, and systems support exceptional client service, advisor productivity, regulatory compliance, and long-term strategic objectives.

Role and Responsibilities:

1. Noble Wide Operations Leadership

· Lead and oversee all day-to-day operational functions of the group across departments and locations.

· Translate strategic priorities set by executive leadership and the Board into executable operational plans.

· Establish, monitor, and refine workflows to ensure efficiency, consistency, and scalability.

· Serve as a central operational decision-maker and problem solver for advisors, partners, and leadership.

2. Strategic Planning & Execution

· Partner with the CEO and President on strategy, growth initiatives, and organizational design.

· Prepare operational updates, dashboards, and reports for One Team and the Board.

· Ensure proper documentation and continuous improvement of Standard Operating Procedures.

· Lead implementation of strategic initiatives, ensuring accountability, timelines, and measurable outcomes.

3. Compliance & Regulatory Oversight

· Oversee, monitor, and ensure adherence to compliance processes and deadlines for Advisors, staff, and leadership (e.g., SEC, FINRA, Raymond James, and internal policies).

· Ensure timely completion of filings, audits, and branch reviews.

· Maintain accurate documentation, recordkeeping, and accessibility of policies and procedures.

· Serve as a key liaison between advisors, compliance partners, and leadership on operational matters.

4. Advisor & Affiliate Support

· Serve as a primary operational point of contact for Financial Advisors, Partners, and Affiliate offices.

· Ensure advisors are supported with efficient systems, clear processes, and responsive operational resources.

· Identify recurring advisor pain points and proactively implement operational solutions.

5. Staff Process & Team Management

· Lead and manage the Noble’s Employment Services for Advisor administrative staff.

· Document meeting summaries and Advisor communications for ONE Team

· Oversee hiring, onboarding, training, and performance management for operational staff.

· Serve as the point of contact for Financial Advisors and Partners of Noble and support their operations, compliance, and client service needs.

6. Vendor Management, Budgeting & Resources

· Oversee vendor relationships, contracts, and service providers.

· Manage operational budgets in coordination with executive leadership.

· Support company events, technology platforms, and operational investments.

7. Risk Management & Issue Escalation

· Identify, monitor, and mitigate operational risks across the branch.

· Establish escalation protocols for operational, compliance, or personnel issues.

· Ensure timely resolution of issues and transparent communication with ONE Team.

Ability To:

• Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a service first attitude.

• Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes.

• Project a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment.

• Continuously learn investment products, industry rules and regulations, and financial planning.

• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.

• Articulate reasons behind decisions.

• Keep all appropriate parties up-to-date on decisions, changes, and other relevant information.

• Establish and maintain effective working relationships with others.

• Identify problems, gather facts, and develop solutions.

Experience & Qualifications:

· Bachelor’s degree (B.A.) from four-year college or university

· 10+ years of industry-related experience; 3+ years of Manager Experience preferred.

· Licenses: Series 7, and 9 & 10 or 24 required; Series 66 or 65 & 63 as required by state

· Insurance Licenses: Life, Health, and Variable Annuity Insurance required or to be obtained

· Strong organizational skills with a keen attention to detail and follow-through.

· Self-motivated, proactive, and excellent communication skills—both written and verbal.

· Proficient with Microsoft Office Suite and project management tools.

· Familiarity with CRM systems and financial software is a plus (MoneyGuide Pro, eMoney, Redtail, etc.).